While conversation in therapy sessions can vary widely in both topic and style, an understanding of the underlying techniques used by therapists can provide valuable insights into how therapists best help clients of different types. Dialogue act classification aims to identify the conversational "action" each speaker takes at each utterance, such as sympathizing, problem-solving or assumption checking. We propose to apply dialogue act classification to therapy transcripts, using a therapy-specific labeling scheme, in order to gain a high-level understanding of the flow of conversation in therapy sessions. We present a novel annotation scheme that spans multiple psychotherapeutic approaches, apply it to a large and diverse corpus of psychotherapy transcripts, and present and discuss classification results obtained using both SVM and neural network-based models. The results indicate that identifying the structure and flow of therapeutic actions is an obtainable goal, opening up the opportunity in the future to provide therapeutic recommendations tailored to specific client situations.

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Gang violence is a severe issue in major cities across the U.S. and recent studies have found evidence of social media communications that can be linked to such violence in communities with high rates of exposure to gang activity. In this paper we partnered computer scientists with social work researchers, who have domain expertise in gang violence, to analyze how public tweets with images posted by youth who mention gang associations on Twitter can be leveraged to automatically detect psychosocial factors and conditions that could potentially assist social workers and violence outreach workers in prevention and early intervention programs. To this end, we developed a rigorous methodology for collecting and annotating tweets. We gathered 1,851 tweets and accompanying annotations related to visual concepts and the psychosocial codes: aggression, loss, and substance use. These codes are relevant to social work interventions, as they represent possible pathways to violence on social media. We compare various methods for classifying tweets into these three classes, using only the text of the tweet, only the image of the tweet, or both modalities as input to the classifier. In particular, we analyze the usefulness of mid-level visual concepts and the role of different modalities for this tweet classification task. Our experiments show that individually, text information dominates classification performance of the loss class, while image information dominates the aggression and substance use classes. Our multimodal approach provides a very promising improvement (18% relative in mean average precision) over the best single modality approach. Finally, we also illustrate the complexity of understanding social media data and elaborate on open challenges. The annotated dataset will be made available for research with strong ethical protection mechanism.

Gang-involved youth in cities such as Chicago have increasingly turned to social media to post about their experiences and intents online. In some situations, when they experience the loss of a loved one, their online expression of emotion may evolve into aggression towards rival gangs and ultimately into real-world violence. In this paper, we present a novel system for detecting Aggression and Loss in social media. Our system features the use of domainspecific resources automatically derived from a large unlabeled corpus, and contextual representations of the emotional and semantic content of the user's recent tweets as well as their interactions with other users. Incorporating context in our Convolutional Neural Network (CNN) leads to a significant improvement.

Gang violence is a severe issue in major cities across the U.S. and recent studies [23] have found evidence of social media communications that can be linked to such violence in communities with high rates of exposure to gang activity. In this paper we partnered computer scientists with social work researchers, who have domain expertise in gang violence, to analyze how public tweets with images posted by youth who mention gang associations on Twitter can be leveraged to automatically detect psychosocial factors and conditions that could potentially assist social workers and violence outreach workers in prevention and early intervention programs. To this end, we developed a rigorous methodology for collecting and annotating tweets. We gathered 1,851 tweets and accompanying annotations related to visual concepts and the psychosocial codes: aggression, loss, and substance use. These codes are relevant to social work interventions, as they represent possible pathways to violence on social media. We compare various methods for classifying tweets into these three classes, using only the text of the tweet, only the image of the tweet, or both modalities as input to the classifier. In particular, we analyze the usefulness of mid-level visual concepts and the role of different modalities for this tweet classification task. Our experiments show that individually, text information dominates classification performance of the loss class, while image information dominates the aggression and substance use classes. Our multimodal approach provides a very promising improvement (18% relative in mean average precision) over the best single modality approach. Finally, we also illustrate the complexity of understanding social media data and elaborate on open challenges.