One phenomenon that continues defining significantly social Work ethics in spain from the last years of the eighties is the strong bureaucracy in social services. The latest research highlights the admonition and paternalism of social Work professionals with users as a result of administrative-bureaucratic logic (Cañedo, 2011). The strong bureaucratization causes, among other things, a decline in the quality of user services provided by professionals who have neither the time nor those minimum optimal conditions to enable them to offer an appropriate, personalized service. In other words, social services tend to dehumanize social Work. excessive rationalization inherently leads professionals social worker to relate more closely to the idea that they construct of users, rather than to users themselves, and in doing so, to exerce that metaphysical violence that could trigger either paternalist or anti-paternalist violence. The goal of this article is to propose an ethical alternative that can successfully eradicate or minimize the frequency of paternalist or anti-paternalist effects that are characteristic of the bureaucratization process within the professional practice of social Work. For this, in the first part of this article, we expose the limitations of the ethical commitment for social Work professionals due to highly bureaucratized contexts. In the second part, we will establish the approach of Lévina's ethics concerning social Work like a humanizing alternative for social intervention.
Según algunos estudios experimentales realizados en España (Martín, 2011; De la Red et al., 2018), las y los trabajadores sociales conocen el código deontológico, pero no lo utilizan. En este sentido, Banks (2021) señala que la ética de las virtudes puede ser universalmente más aceptable que el enfoque actualmente predominante basado en los principios y derechos. ¿Podrían las virtudes solucionar el desfase existente entre las declaraciones y las realizaciones de las trabajadoras sociales? Frente a la incoherencia existente entre la moral pensada y la moral vivida, Adela Cortina plantea la ethica cordis, a través de la cual traslada la importancia de cultivar las virtudes morales. Por ello, el objetivo de este trabajo consiste en explicar brevemente la contribución de Adela Cortina, en una primera parte, y aproximarla al Trabajo Social en la segunda. Se ha utilizado una metodología histórico-sistemática. La novedad de este artículo radica en que es la primera vez que se realiza la aproximación de la contribución de Adela Cortina al Trabajo Social y que se plantea la necesidad de un debate interno en la profesión en torno al sentido y significado que deberían tener en España las virtudes morales que conforman su identidad.
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