This paper addresses the problem of extracting accurate labels from crowdsourced datasets, a key challenge in crowdsourcing. Prior work has focused on modeling the reliability of individual workers, for instance, by way of confusion matrices, and using these latent traits to estimate the true labels more accurately. However, this strategy becomes ineffective when there are too few labels per worker to reliably estimate their quality. To mitigate this issue, we propose a novel community-based Bayesian label aggregation model, CommunityBCC, which assumes that crowd workers conform to a few different types, where each type represents a group of workers with similar confusion matrices. We assume that each worker belongs to a certain community, where the worker's confusion matrix is similar to (a perturbation of) the community's confusion matrix. Our model can then learn a set of key latent features: (i) the confusion matrix of each community, (ii) the community membership of each user, and (iii) the aggregated label of each item. We compare the performance of our model against established aggregation methods on a number of large-scale, real-world crowdsourcing datasets. Our experimental results show that our CommunityBCC model consistently outperforms stateof-the-art label aggregation methods, gaining, on average, 8% more accuracy with the same amount of labels.

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Abstract.We consider the problem of acquiring relevance judgements for information retrieval (IR) test collections through crowdsourcing when no true relevance labels are available. We collect multiple, possibly noisy relevance labels per document from workers of unknown labelling accuracy. We use these labels to infer the document relevance based on two methods. The first method is the commonly used majority voting (MV) which determines the document relevance based on the label that received the most votes, treating all the workers equally. The second is a probabilistic model that concurrently estimates the document relevance and the workers accuracy using expectation maximization (EM). We run simulations and conduct experiments with crowdsourced relevance labels from the INEX 2010 Book Search track to investigate the accuracy and robustness of the relevance assessments to the noisy labels. We observe the effect of the derived relevance judgments on the ranking of the search systems. Our experimental results show that the EM method outperforms the MV method in the accuracy of relevance assessments and IR systems ranking. The performance improvements are especially noticeable when the number of labels per document is small and the labels are of varied quality.