Juragan Konveksi is a home industry whose production process is still conventional. Based on the initial observations, there are 3 workstations whose operators often experience injuries, including the pattern cutting station, the sewing process station, and the finishing station. The purpose of this study was to determine the level of work injury on the operator. The methods used are RULA (Rapid Upper Limb Assessment) and REBA (Rapid Entire BodyAssessment). From the results of the NBM (Nordic Body Map) questionnaire calculation, there are four operators who have a high level of risk, namely the pattern cutting process with a score of 80 and 77, and the sewing process with a score of 71 and 73, and two operators have a very high-risk level in the finishing process. with a score of 92 and 103. From the RULA score on the sewing process operator, a score of 6 was obtained, which means that further investigation is needed, and changes must be made immediately. Then for the REBA score on the pattern cutting and finishing process operators get a value of 8 and 10 which means there is a high risk of injury/muscle disorders. This means that it is necessary to make improvements to the productionprocess to reduce work injuries for operators.

Sepeda motor di kenal di Indonesia sejak tahun 1893, bagi masyarakat sepeda motor masih menjadi alat transportasi yang murah dan mudah baik di perkotaan maupun pedesaan. Angka jutaan dari populasi kendaraan sepeda motor membutuhkan perawatan atau servis rutin agar motor tetap prima. Semakin banyak pengguna sepeda motor di Indonesia, semakin banyak pula bengkel-bengkel non resmi yang bermunculan, bagi penyedia jasa, untuk dapat bersaing dengan penyedia jasa yang lain harus selalu menjaga kualitas pelayanan yang diberikan. Analisis dimensi kualitas pelayanan jasa terhadap kepuasan konsumen sangat diperlukan bagi perusahaan untuk memberi pelayanan yang sesuai dengan kebutuhan pelanggan. Tujuan dari penelitian ini adalah untuk menganalisis kualitas pelayanan bengkel motor “ABC”, apakah sudah sesuai dengan yang diinginkan pelanggan. Pengukuran kualitas pelayanan menggunakan konsep SERVQUAL untuk mengetahui apakaha ada gap antara pelayanan yang tersdia dengan harapan yang konsumen. Kemudian menggunakan Importance Performance Analysis (IPA) untuk mencari prioritas perbaikan. Dari perhitungan servqual didapatkan hasil bahwa pelayanan bengkel “ABC” tidak berkualitas dan dari IPA diperoleh sebanyak 9 atribut yang menjadi prioritas perbaikan. Kata kunci: Servqual, IPA dan Kualitas Pelayanan

No abstract

An emergency is an unexpected difficult situation that requires immediate treatment to prevent accidents/fatalities. The work environment has the potential for emergencies such as fires and earthquakes. According to risk identification data, the work environment area must be prepared to face disasters by preparing resources. Support infrastructure facilities and human resources. Support infrastructure facilities and human resources. Prevention efforts to minimize risk are by planning a disaster emergency response system. Emergency response unit is a work unit specially formed to deal with emergency situations in the workplace. Emergency response teams work quickly to deal with all disaster events quickly, precisely, and accurately and to reduce the incidence of casualties and losses due to disaster events. Implementation of community service activities for employees of PT. Sarana Tirta Alamindo provides participants with an understanding of emergency response so that they are able to plan emergency response preparedness in the work area. The results of the emergency response socialization activity in the work area, employees understand the importance of being ready for emergency response, through training and discussion all must be familiar and able to apply in their work area emergency response conditions and the importance of support from company leaders to form an emergency response team that works and is directly responsible for handling the situation. work area emergency.

Pada awalnya Everall Equipment Effectiveness (OEE) merupakan sebuah bentuk modifikasi dari Total Productive Maintenance (TPM). Penelitian ini bertujuan untukmengukurnilaioverall equipment effectiveness (OEE) pada mesin printing amplas kertas PT UAI. OEE adalahukuran tingkat efektivitas pemakaian suatu mesin/peralatan dengan menghitung ketersediaan mesin, performansi dan kualitas produk yang dihasilkan. Penelitian dilakukan pada bulan April 2019, Hasil penelitian ini menunjukkan bahwa persentase OEE dari mesin printing Amplas kertas adalah 35,9%. Nilai tersebut berada di bawah nilai standar OEE dunia yaitu 85%. Dengan masing-masing nilai komponen perhitungan OEE adalah Availability Rete sebesar 99,6%, Performance Rate sebesar 71,4%, dan Quality Rate sebesar 50,1%. Tidak terpenuhinya nilai OEE di perusahaan tersebut karena nilai dari Quality Rate pada pperusahaan tersebut yang sangat rendah yaitu sebesar 50,1%sehingga perlu dilakukan perbaikan sistem yang dapat meningkatkan faktor-faktor nilai OEE, khususnya untuk menaikkan nilai dari Quality Rate. Kata kunci-Overall Equipment Effectiveness (OEE), Kualitas Produk, Enam Kerugian Terbesar