The paper takes an institutional approach to the analysis of organisational-level challenges of IS innovation in public organisations. It seeks to answer the question: how can the challenges of IS innovation in public organisations, presented by the interactions between IT and public bureaucracy, be explained and addressed? Design/methodology/approach Empirical study approached with an interpretive philosophy that influenced the gathering of qualitative evidence. Findings The analysis reveals the institutional tensions between the low-entrepreneurial ethos of public organisations and the efficiency principle of information technology (IT). Practical implications (if applicable) Public bureaucracy should be adjusted by de-institutionalising its variable characteristics such as standardised and centralised employee roles and information. Information technology should be adjusted by restraining commitments to and expectations in public organisations. Originality/value The paper argues that the primary principle of IS innovation should be institutional adjustments of public bureaucracy and information technology. It informs e-government policy makers to think primarily about the institutional relations between IT and public bureaucracy.

No abstract

No abstract

This paper attempts a conceptualization of coordination in Global Software Development (GSD) by arguing that distribution is a significant conditioner of software development that engenders distance-related, socio-cultural and technological conditioners. It is proposed that the core organising dimensions on which coordination analysis in GSD should focus are people, processes, information, technology and the interactions between them. It is also argued that these dimensions are characterized by process interdependencies, interpersonal and interunit conflicts, information uncertainties and equivocalities, technology representations, and their interrelations. The final argument is that the management of the dimensions' characteristics-which defines coordination-will be conditioned by distribution, and that the awareness of this conditioning must be central in coordination analysis. The resultant is an analytical framework that will hopefully proffer a theoretical foundation for research on coordination in GSD.

No abstract