Looking inside organizations at the different positions, expertise, and autonomy of the actors, the authors use multisite ethnographic data on safety practices to develop a typology of how the regulator, as the focal actor in the regulatory process, is interpreted within organizations. The findings show that organizational actors express constructions of the regulator as an ally, threat, and obstacle that vary with organizational expertise, authority, and continuity of relationship between the organizational member and the regulator. The article makes three contributions to the current understandings of organizational governance and regulatory compliance, thereby extending both institutional and ecological accounts of organizations' behavior with respect to their environments. First, the authors document not only variation across organizations but variable compliance within an organization. Second, the variations described do not derive from alternative institutional logics, but from variations in positions, autonomy, and expertise within each organization. From their grounded theory, the authors hypothesize that these constructions carry differential normative interpretations of regulation and probabilities for compliance, and thus the third contribution, the typology, when correlated with organizational hierarchy provides the link between microlevel action and discourse and organizational performance.In what ways do social interactions within organizations influence compliance with legal regulations? How do ground-level personnel, as the ac-
96AJS Volume 120 Number 1 (July 2014): 96-145 1 We are grateful for insightful comments from
In 2010, the narrative policy framework was introduced as a positivist, quantitative, and structuralist approach to the study of policy narratives. Deviating from this central tenet of the narrative policy framework, in this article we show that the framework is quite compatible with qualitative methods—and the various epistemologies associated with them. To demonstrate compatibility between qualitative methods and the Narrative Policy Framework, we apply classic qualitative criteria to an illustrative case examining policy narratives in US campaign finance reform. Drawing on elite interviews, we illuminate competing policy narratives rooted in distinct democratic values that exhibit variation in how victims and harm are defined, how blame is attributed to villains, what policy solutions are put forth, and policy narrative communication strategies. Our incorporation of qualitative methods within the narrative policy framework is critical for the framework's overall development as it provides opportunities for more detailed description, inductive forms of inquiry, and grounded theory development in policy areas where sample sizes, access, and salience may limit quantitative approaches.
Team-based training that promotes specific learning-oriented leader behaviors can promote behavioral change among multidisciplinary groups of hospital managers.
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