O objetivo deste trabalho foi mapear a produção científica sobre a Gestão do Conhecimento em uma das principais bases de dados, a Web of Science, no recorte temporal entre os anos 2012 e 2017, identificando os principais artigos sobre a temática em questão no Global Citation Score. Realizou-se um estudo bibliométrico ancorado nas leis de Bradford, de Lotka e na lei de Zipf. Utilizou-se da base de dados Web of Science, e o tratamento dos dados foi feito no software Histcite™. Os resultados sinalizaram que: os principais estudos sobre GC estão, predominantemente, associadas aos processos táticos da disciplina; estão focados no desempenho econômico que o modelo pode propiciar para as organizações; e, trazem a perspectiva de que a GC pode ser viabilizada se a infraestrutura, a cultura, o comportamento individual das pessoas, o papel das lideranças orientadas para a inovação, e as práticas e os processos do conhecimento estiverem alinhados com as estratégias do negócio.

Abstract: Identification and hierarchy of risks in inventory management allow mapping and generating a plan of actions in order to control them, diminish them or even extinguish them. This research aims to identify and measure the degree of importance of the main problems encountered in the sector of a metal production chain. The method used to develop this research is the Analytic Hierarchy Process (AHP), in order to hierarchize and thus defines the best way to manage risks. The main results of this study reveal that each area of the organization presents a risk that stands out in the management of inventories, allowing the company to control its expenses better, aligning itself with the companies' strategy of producing at the lowest cost. Excess consumption (demand), supplier delay (supply), and stock divergence (material handling) were highlighted as the major risks in their categories. This study revealed that in the category of demand risks, excess consumption was identified as the most critical risk, in the supply category, the supplier delay was identified at the highest risk and finally in the material handling category, the risk divergence of inventory obtained the highest percentage in relation to the other problems.

Environmental marketing tries to develop strategies to strengthen the entrepreneurial image and connect environmental appeal to products and brands. However, the companies’ reputation may be undermined if the green message uses false or inaccurate information, making it seem that theory and practice are far apart. As a consequence, the damage can be irreversible from the consumers’ viewpoint. This research aimed at raising and analyzing environmental marketing strategies that denote the practice of greenwashing from the point of view of consumers in the national furniture market. To reach the objective suggested, the research took place in two steps. The first step encompassed a qualitative approach, in which data were collected through interviews. The second step used the quantitative approach, a survey-collection method, and the application of questionnaires with consumers. As a result, it was possible to see that the variables concerning environmental marketing that can be perceived as greenwashing are mostly “preference for environmental products”, “interest in green information”, “brand-associated trust”, “green purchase incentive advertisement” and “a green guidebook generates environmental credibility”. The results led to the conclusion that consumers are aware of environmental issues and prefer green products, but greenwashing practices undermine the perception of the company’s image and its brands.

Purpose The participation of society is a valuable aspect of the governability of cities, for it strengthens the citizens’ collaborative component. Such participation, which is seen as social, is considered an essential element for the design of a smart city. This study aims to identify the factors that contribute to social participation in the definition of budgetary instruments’ planning. Design/methodology/approach Concerning the methodological instruments, this study is characterised by a quantitative and descriptive approach and uses a multivariate data analysis with a sample of 235 respondents. Findings The study’s findings identified a framework that portrays elements that collaborate with the social participation in the definition of the public administration’s budgetary instruments, which are considered as elements that are able to develop the role of the popular participation and are characterised by the definition of a smart city by enabling more assertiveness in society’s needs. Practical implications Identification of a framework that brings out elements that are able to develop the popular participation in the definition of budgetary instruments. Then, one scale of elements that contribute to social participation in the definition of the public administration’s budgetary instruments theoretically represented and statistically validated, thus contributing to the continuity of studies on social participation. Social implications Through studies on social participation in budgetary planning, it is possible to guarantee a better allocation of public resources through intelligent governability. Originality/value The research can bring theoretical elements about social participation in the definition of budget instruments for a statistical convergence through the perception of the sample.