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Context: Software development processes are considered as knowledge intensive and therefore Knowledge Management (KM) can be applied to efficiently manage the knowledge generated. Agile practices can benefit the software organizations in terms of KM. Some studies have already presented evidence about this relationship. However, the intersection of these two areas still require further more clarification. Objective: This study aims to synthesize research on KM and Agile Software Development (ASD) using the meta-ethnography method. Method: In order to achieve the proposed goal, first, we applied the seven phases of meta-ethnography analysis method on a five articles selected from a tertiary study on KM and ASD. Second, the relations identified between the areas investigated were analysed from interviews with three agile development methodology experts. Results: A relation map that summarizes the synthesis identified between KM, agile values and scrum activities was created. Conclusion: There is a significant contribution in KM and ASD for both software engineering academics and industry. CCS CONCEPTS • Software and its engineering → Agile software development;

RESUMOEste trabalho teve como objetivo analisar a infraestrutura de uma organização (órgão público) no aspecto da segurança da informação e propor melhorias para a mesma. Foram considerados principalmente os três princípios essenciais da segurança da informação: confidencialidade, integridade, disponibilidade. A pesquisa é um estudo de caso, pois trata da identificação da criticidade de falhas dentro de um ambiente real, tanto na parte de infraestrutura quanto funcional da empresa. Os procedimentos possuem duas etapas, a primeira foi a obtenção dos requisitos essenciais para o desenvolvimento e evolução do estudo; e a segunda, foi a proposta de melhoria da infraestrutura e avaliação dos resultados. Por fim, apresenta-se uma visão geral dos resultados obtidos pelo desenvolvimento desse estudo de caso, propondo e mostrando as mudanças que podem ser realizadas para melhorar a segurança da informação, como também os serviços dos demais setores da empresa, caso forem implantadas de forma gradual. Palavras-chave: Segurança da Informação, Infraestrutura, Estudo de Caso. INFORMATION SECURITY WITH FOCUS ON INFRASTRUCTURE: A CASE STUDY AT A PUBLIC AGENCY ABSTRACTThis work aimed to analyze the infrastructure of the company (public agency) in the information security aspect and propose improvements to it. Taking into account the three essential principles of information security (confidentiality, integrity, availability). The research is a case study, since it deals with the identification of the criticality of failures within a real environment, both in the infrastructure and functional part of the company. The procedures have two stages, the first being the achievement of the essential requirements for the development and evolution of the study; And the second is the proposal for improving infrastructure and evaluating results. Finally, an overview of the results obtained by the development of this case study is presented, suggesting and showing the changes that can be made to improve information security, as well as the services of the other sectors of the company, if implemented in a way gradual.

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