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In dialogues, an utterance is a chain of consecutive sentences produced by one speaker which ranges from a short sentence to a thousand-word post. When studying dialogues at the utterance level, it is not uncommon that an utterance would serve multiple functions. For instance, "Thank you. It works great. " expresses both gratitude and positive feedback in the same utterance. Multiple dialogue acts (DA) for one utterance breeds complex dependencies across dialogue turns. Therefore, DA recognition challenges a model's predictive power over long utterances and complex DA context. We term this problem Concurrent Dialogue Acts (CDA) recognition. Previous work on DA recognition either assumes one DA per utterance or fails to realize the sequential nature of dialogues. In this paper, we present an adapted Convolutional Recurrent Neural Network (CRNN) which models the interactions between utterances of long-range context. Our model significantly outperforms existing work on CDA recognition on a tech forum dataset.

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Most neural Information Retrieval (Neu-IR) models derive query-to-document ranking scores based on term-level matching. Inspired by TileBars, a classical term distribution visualization method, in this paper, we propose a novel Neu-IR model that handles query-to-document matching at the subtopic and higher levels. Our system first splits the documents into topical segments, "visualizes" the matchings between the query and the segments, and then feeds an interaction matrix into a Neu-IR model, DeepTileBars, to obtain the final ranking scores. DeepTileBars models the relevance signals occurring at different granularities in a document's topic hierarchy. It better captures the discourse structure of a document and thus the matching patterns. Although its design and implementation are light-weight, DeepTileBars outperforms other state-of-the-art Neu-IR models on benchmark datasets including the Text REtrieval Conference (TREC) 2010-2012 Web Tracks and LETOR 4.0.