The work presents a methodology that allows us to evaluate the effectiveness of the system in accordance with accepted standards in terms of the three components of the "passenger-carrier-department" system, taking into account the interests of each side. The given comprehensive effectiveness evaluation of the urban public passenger transport system shows that a new scientific idea consists in forming fundamentally new sets of indicators for each participant of the system (passengercarrier-department of transport) that correspond to the conditions of functioning of the urban passenger transport system in Russian Federation. The article presents a classification model for the formation of a basic system of indicators and a functional scheme for grouping and ranking them. The effectiveness of the urban public passenger transport system can be considered separately for each participant in the system from its side, in two directions: horizontal (by year, for example, for an enterprise) and vertical (in the current period for all participants).

Summary. The modern trends in the development of logistics controlling through the prism of collaboration between wholesale companies and retail chains have been considered. The nature and structure of cargo transportation by the wholesale company to the retail chain have been analysed. The key transportation processes have been identified and the reliance on transportation drivers-forwarders for their effectiveness has been determined. The study has resulted in the program-mathematical approach to the transportation controlling automation used by the wholesale company to deliver goods to the retail chain as well as the mathematical model of the system information flow. The practical recommendations for the mathematical software implementation using the AWS Forwarder software product as an example have been illustrated.

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The article deals with the issue of constructing an intellectual system for managing the transport system for the delivery of goods by road in cities. The authors develop the algorithm for constructing schedule the work of all participants of the transport system. It can be used to build an operational plan for the delivery of goods and the subsequent management of the transport system.