Background: Work Place Violence WPV is defined as the intentional use of physical or psychological force to injure, intimidate, or attack an individual in a work atmosphere. It is often known as any threat or physical abuse, assault, bullying, or other intimidating disrupting behavior that happens at the workplace. Method: This is a systematic review was carried out, including PubMed, Google Scholar, and EBSCO that examining randomized controlled trials, observational, and experimental studies that study violence against healthcare practitioners in pediatric departments. Results and Conclusion: The review included 6 randomized studies concerned about workplace violence against pediatric staff. Pediatric physicians and nurses are exposed to different types of violence from parents or caregivers of the attending children in their departments due to the psychological stress caused by the condition of their child. Recommendations to teach pediatric staff how to deal with violent events and how to report them must be instructed clearly.

The quality of medical care is human right . Higher quality health care enhances customer (totology), employee and supplier satisfaction and improves organizational performance. Improving the quality of medical services reduces costs, increases productivity, and enables customers to use better services. This improves the performance of the organization and enables long-term collaboration between employees and suppliers. The Joint Commission on Accreditation of Healthcare Organizations identified core dimensions of quality care that can be used to assess the quality of care in any health-care environment. The SERVQUAL model can be used to measure the impact of the quality dimension on customer satisfaction.

Patients in need of healthcare expect high quality personalized care, which is also the primary goal of service providers. The main objective of our study was to synthesize the current evidence on the quality of patient care in hospital management. Methods: MEDLINE, Embase, CINAHL, PsycInfo, and ASSIA were searched from 2000 to April 2021, and reference lists of included studies were searched. The included studies describe the current evidence for the quality of patient care in hospital management. No software was used to analyze the data. The data are extracted on the basis of a specific form containing (Name of the author, year of publication, country, method and results). Results and Conclusions: Communicating a better understanding of health care quality is an important preliminary step towards health care quality research and initiatives. Without clear meaning, quality improvement can be sporadic or ineffective. Competent authorities should consider shaping the curriculum to provide training for future professionals to increase patient satisfaction. Improving the quality of health services requires strong leadership from national governments, targeted local support and action at the health facility level. At all levels, there is a need to engage and empower the communities served by the health system. Improving the quality of health services requires special attention to the creation and learning of knowledge. Lessons on the delivery of quality care should be systematically documented, documented and shared within and across countries.