Introduction: quality is emerging as a dominant and complex theme in today's competitive health care environment; it plays an important role in patients' choice of hospital. Quality of care is partly a function of the need for care and includes patients' satisfaction which is a function consistent with scientific knowledge and generally accepted professional standards. Aim: the present study aimed to assessing health care providers' awareness regarding quality management system and it's relation to patient satisfaction through assessing the awareness level of health care providers regarding quality management system, assessing the level of patient satisfaction regarding quality of health care provided, and finding out the relationship between health care providers' awareness and patient satisfaction. Research Design: A descriptive, correlational design was used. Setting:. This study was conducted at 12 Benha Family Health Centers, 120 nurses,120 Physicians, and 300 patient from this twelve centers were included in the study. Tools of data collection: two different tools were used namely questionnaire for health care providers' awareness and patients satisfaction questionnaire. Results: The total healthcare providers' awareness had increased due to higher scores in constant and quality unit parameters at the studied centers. as well as There was a higher total satisfaction scores for patients due to higher percentages in their ages and medical services provided to them., also As the increasing of awareness regarding quality management system it had an impact on increasing the quality of health care services resulting in increasing of patients' satisfaction. As the decreasing of awareness regarding quality management system had an impact on decreasing the quality of health care services resulting in decreasing of patient satisfaction. Conclusion: there was a strong positive correlation between health care providers' awareness and patients' satisfaction: Recommendation: Improving the quality of health care provided to patients in the studied centers, suggestions and complaints of patients should be Taken into consideration to improve quality services and increase pt satisfaction.

Objective: The current study aim is to evaluate impact of workplace ergonomics training intervention on the Intern nurses’ work life quality.Methods: The study accompanied through a quasi-experimental design with all nurse interns who registered in internship year, in operating rooms and critical care units at El Demerdash Hospital which are allied to Ain Shams University Hospitals. A triple-section questionnaire was used for data collection: First, part I - nurse interns’ socio demographic profile. Part II - self-administered knowledge questionnaire. Second, nurse interns’ performance observational checklist. Third, Brooks’ Quality of Nursing Work Life survey.Results: The study reported that nurse intern’ knowledge and practice related to workplace ergonomics were improved in the post intervention and follow up phases. Also, interns’ total quality of nursing work life was highly statistically significant different during post intervention and follow up phases when compared with pre intervention phase.Conclusions: The findings of this study concluded that ergonomics training intervention had positive impact on nurse interns’ work life quality in post and after three months from the intervention of training intervention compared to the pre intervention phase. The study recommends that nurse interns should adhere to safety guidelines in all their practices and provides nurse interns with safe patient handling and mobility training programs.

Background: Creativity is needed to improve work quality especially in nursing. It is yet associated with challenges and thus needs organizational support. Aims: The study's goal is to investigate the relationships between mangers' job stress, perceived organizational support (POS), and creativity in nurse managers, as well as the potential moderator role of POS in the association between stress and creativity. Subjects and methods: A stratified proportionate sample of 88 nurse managers was studied in a cross-sectional analytic study at six Ain Shams University Hospitals. A self-administered questionnaire with scores for stress, perceived organizational support (POS), and creativity was used to collect data. Results: Nurse Managers median age was 35 years, mostly females (71.6%) with bachelor's degree (80.7%). In total, 47.7% had high stress, 61.4% reported high Perceived Organizational Support (POS), 61.4% high creativity. POS scores had significant positive correlations with stress (r=0.403), and creativity (r=0.457). According to the hierarchical regression analysis, creativity and POS are good predictors of stress score. Meanwhile, POS mediates the relationship between stress and creativity. Conclusion and recommendations: Job stress, POS, and creativity are all linked in nurse managers, with POS acting as a moderator in the stress-creativity relationship. The study recommends continuous organizational support for nurse managers to be more creative, along with recognition and rewards for innovative ideas.

Contents: Nurse Interns need more attention to their self-confidence and self-assessment abilities. Self-assessment is an essential approach for testing their knowledge, skills, and attitudes. Aim: This study aimed to develop a competency self-assessment tool for nurse interns and test its validity and reliability. Methods: Methodological study for the development of a tool. The study was carried out at Ain-Shams University Hospitals on all 89-nurse interns in the internship year, and a jury group of 21 faculty members and 21 nurse managers for validation. The researchers developed a preliminary self-assessment tool with six selected nursing core competencies presented to the jury group for validation. Results: The finalized tool had a very high total face CVI-S (0.99). The CVI-S ranged between 0.94 for environmental safety and hazardous materials safety and 1.00 for the content validity's attitude scale. The total scale had a CVI-S as high as 0.98. The tool had excellent overall reliability with a Cronbach alpha coefficient as high as 0.901 and an intraclass correlation coefficient of 0.888. The attitude scale also had excellent reliability with a Cronbach alpha coefficient of 0.965 and an intraclass correlation coefficient of 0.964.  In the application of the tool, 95.5% of the nurse interns considered their competencies adequate. In terms of grades, only 32.6% and 10.1% considered themselves having very good and excellent competencies, respectively, and 70.8% had a positive attitude toward self-assessment. Conclusion: A valid and reliable competency self-assessment tool was developed for nurse interns; it can be applied in various nursing internship programs. It could be used by the administrators of the internship programs to identify the individual learning and training needs of nurse interns. Further studies are proposed to evaluate the utility of the tool in evaluating and improving these programs.

Background: Knowledge-sharing (KS) is a voluntary activity that is mostly dependent on an individual's desire to share knowledge, their ability to direct the process of sharing knowledge, and their participation in KS activities. Those who actively engage in knowledge sharing are motivated to exhibit innovative behavior with the newly acquired knowledge. There is substantial practical evidence on the significant influence of KS towards innovative work behavior (IWB). Aim: To investigate the consequence of KS training program on staff nurses' innovative work behavior (IWB). Methods: This Quasiexperimental: pretest-post-experienced design was performed at all medical and critical care units (CCU) at Ain Shams University Hospital which included 98 staff nurses which were randomly selected out of 300 staff nurses. Data was collected using a Self-administered knowledge questionnaire, KS-readiness questionnaire, and Innovative Behavior Inventory. Results: Results showed that staff nurses' knowledge and KS readiness were enhanced in the post-intervention and follow-up stages. Furthermore, staff nurses' total IWB was highly significant variation in post-intervention and follow-up stages when compared with preintervention stage. Conclusion & Recommendation: according to the findings of this study it is concluded that KS educational program had positive consequence on staff nurses' total IWB in post and 3 months from the intervention compared to the pre-intervention stage. The study suggests that organizations can offer culture that supports sharing of information and learning together. Nurse leaders must support shared learning and ask to create infrastructures that facilitate KS. Enhancing tools that encourage KS in clinical practice and encouraging nurses to innovate.