Knowledge transfer is often likened to acts of translation. It is argued that translation is a very robust analogue of knowledge transfer and that theory provides insight into cross-cultural sharing processes. Three issues which affect the quality of translation and, hence, knowledge transfer are highlighted: ambiguity, interference (intrusion from one's own cultural background) and lack of equivalence. Other terms from translation science, which can serve as a useful reference for knowledge management experts, are discussed: translation as a networking activity, process and end-product quality, levels of accuracy and constraints on the production of good translations. A new concept is introduced to the knowledge management community; namely convertibility, which refers to the perceived utility of a knowledge source and the availability of domain experts to reveal its import to final users. Two models representing knowledge transfer as translation are presented, the second of which incorporates Nonaka's SECI model.

Cases in which employees’ uses of social media harm their company's reputation highlight the need for a measure to evaluate employees’ company reputation-related social media competence (RSMC). Drawing on reputation and human capital theory and data from four occupationally diverse samples of employees, this study develops and validates a new, multidimensional measure of RSMC, or an employee's ability to use social media without causing harm to the employer's reputation. Exploratory factor analyses, first- and second-order confirmatory factor analyses, and structural equation modeling all provide strong evidence of the convergent, discriminant, known-group, and nomological validities of the proposed RSMC scale. The higher-order RSMC construct also relates to job demands and resources and to two behavioral outcomes: bad mouthing and positive word of mouth. The RSMC scale also exhibits test–retest reliability and ecological validity. Thus, the new scale offers both research directions and managerial implications.

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Abstract. Small-and medium sized enterprises (SMEs) are of high social and economic importance since they represent 99% of European enterprises. With regard to their restricted resources, SMEs are facing a limited capacity for innovation to compete with new challenges in a complex and dynamic competitive environment. Given this context, SMEs need to increasingly cooperate to generate innovations on an extended resource base. Our research project 1 focuses on the aspect of open innovation in SME-networks enabled by Web 2.0 applications and referring to innovative solutions of non-competitive daily life problems. Examples are industrial safety, work-life balance issues or pollution control. The project raises the question whether the use of Web 2.0 applications can foster the exchange of creativity and innovative ideas within a network of SMEs and hence catalyze new forms of innovation processes among its participants. Using Web 2.0 applications within SMEs implies consequently breaking down innovation processes to employees' level and thus systematically opening up a heterogeneous and broader knowledge base to idea generation. In this paper we address first steps on a roadmap towards Web 2.0-based open innovation processes within SME-networks. It presents a general framework for interaction activities leading to open innovation and recommends a regional marketplace as a viable, trust-building driver for further collaborative activities. These findings are based on field research within a specific SME-network in Rhineland-Palatinate Germany, the "WirtschaftsForum Neuwied e.V.", which consists of roughly 100 heterogeneous SMEs employing about 8,000 workers.

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