Abstract. Public transport stations need to provide access and facilities for people with disabilities (PWD) in fulfilling the requirements of the Malaysian Standard Code of Practice on Access of Disabled Persons (MS). However, most public transport stations in Malaysia are reported as still lacking in terms of providing good designs and facilities for the PWDs. This inaccessible environment affects the PWDs to negatively participate in the social and economic mainstream. The research aims at identifying the compliance of disabled facilities provided at the electronic train service (ETS) railway station in Perak. Two research objectives were established (1) to identify the range of disabled facilities provided at the ETS railway station in Perak and (2) to determine the compliance of the disabled facilities as outlined in the MS. Eight ETS railway stations in Perak were chosen for the case study. Purely qualitative methods were adopted. An observation checklist was developed by conducting document analysis on three main documents. The findings suggest that there are 14 disabled facilities to be provided at the ETS railway stations. Majority of these facilities are available and comply with the MS. Conversely, some improvement can be made to further promote sustainability atmosphere of the ETS railway stations.
Abstract. Private Finance Initiative (PFI) is viewed as restructuring the previous privatisation concept in delivering value for money for the Malaysian public infrastructure. Among the restructuring efforts in the privatisation is specifying the standard assessment of private concessionaires' performance through the execution of key performance indicators (KPIs) where the private concessionaires' performance is benchmarked against the government's standard. KPIs have served as useful tools in assessing performance of PFI projects. However, there is still lacking on determination methods performed to define and measure this KPIs and the absence of guidelines or a framework is also an issue in the implementation of the PFI procurement in Malaysia. Therefore, the objectives of this paper is to investigate the notion of performance assessment model approaches globally (i.e. UK, China, Australia, Serbia and Malaysia) and to identify direction for PFI performance assessment tools (KPIs) to be practiced in Malaysia. Based on the consideration of these models, this research paper propose an initial framework of performance assessment for PFI projects in Malaysia. The framework is deliberate to cover the performance of PFI at the operation and maintenance phase. The outcomes of this paper can serve as a theoretical base for the development of comprehensive and effective performance assessment for PFI projects in Malaysia.
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