Provisions of Disabled Facilities at The Malaysian Public Transport Stations

Abstract

Abstract. Public transport stations need to provide access and facilities for people with disabilities (PWD) in fulfilling the requirements of the Malaysian Standard Code of Practice on Access of Disabled Persons (MS). However, most public transport stations in Malaysia are reported as still lacking in terms of providing good designs and facilities for the PWDs. This inaccessible environment affects the PWDs to negatively participate in the social and economic mainstream. The research aims at identifying the compliance of disabled facilities provided at the electronic train service (ETS) railway station in Perak. Two research objectives were established (1) to identify the range of disabled facilities provided at the ETS railway station in Perak and (2) to determine the compliance of the disabled facilities as outlined in the MS. Eight ETS railway stations in Perak were chosen for the case study. Purely qualitative methods were adopted. An observation checklist was developed by conducting document analysis on three main documents. The findings suggest that there are 14 disabled facilities to be provided at the ETS railway stations. Majority of these facilities are available and comply with the MS. Conversely, some improvement can be made to further promote sustainability atmosphere of the ETS railway stations.

Satisfaction among patients and caregivers receiving value-added services during the COVID-19 pandemic outbreak in a tertiary hospital in the Perak state of Malaysia

“…[28,29] In spite of many advantages of drive-through services, it is important to note that this service would be of maximum benefit for citizens who own a vehicle and when the hospital is faced with inadequate car parks. [30][31][32][33] Respondents expect pharmacy staff to be more polite and courteous. Evidence showed that pharmacist attitude is positively correlated with patient satisfaction visiting pharmacy department of public hospitals.…”

Strategies of Accessible City for Malaysia as A Developing Country

“…As stipulated by several local researchers (Hussein et al, 2012;Kadir et al, 2012;Kamarudin et al, 2012;Mohd Isa et al, 2016) the MS1183:1990MS1184:1991and MS1331:1993, are the code of practice for fire precautions, access to buildings and access outside buildings for PwDs. Evidence of awareness and technical knowledge of providing accessibility for PwDs is the obligatory responsibility of using MS code of practice stated above, in detailed design for PwDs design requirements.…”

The influence of sports facilities' accessibility, motivation, and satisfaction on word-of-mouth and re-participation intentions of athletes with physical disabilities

“…In terms of facility, the accessibility measurement can be categorized into two aspects. First, objective measurement (a checklist) has been used in various studies (Dickson et al, 2016;Isa et al, 2016;Rimmer et al, 2016;Sáa et al, 2012;Talib et al, 2016). Second, subjective measurement (a questionnaire) which allows participants to rate items from their perception has also been applied in prior studies (Bodaghi & Zainab, 2012;Pratiwi et al, 2015;Sang et al, 2016;Tutuncu, 2017).…”

“…In this study, accessibility is defined as the ease of reaching a sport facility and performing the functions at different stages of a journey (Alagappan, Hefferan, & Parivallal, 2017;El-Geneidy & Levinson, 2006). Based on previous literature, most studies capture accessibility in one stageaccessibility within the destination (Bodaghi & Zainab, 2012;Isa, Zanol, Alauddin, & Nawi, 2016;Pratiwi, Zhao, & Mi, 2015;Rimmer, Padalabalanarayanan, Malone, & Mehta, 2016;Sáa, Azevedob, Martins, Machadob, & Tavaresb, 2012;Talib, Ghani, Ismail, & Salleh, 2016;Tutuncu, 2017). Our study argues that accessibility should be explored as a whole journey (multiple stages).…”

“…Based on literature, the accessibility measurement can be categorized into two aspects: 1) a questionnairerefers to subjective measurement (Bodaghi & Zainab, 2012;Pratiwi et al, 2015;Sang et al, 2016;Tutuncu, 2017) and 2) a checklistrefers to objective measurement (Dickson, Darcy, Johns, & Pentifallo, 2016;Isa et al, 2016;Rimmer et al, 2016;Sáa et al, 2012;Talib et al, 2016). Evaluating sports facilities" accessibility (SFA) using the questionnaire alone may not be enough since some discrepancies between both measurements were found when evaluating accessibility (Lotfi & Koohsari, 2009).…”