Purpose This paper aims to examine the impact of an open-plan office (OPO) space organisation on a user’s attitude in the Algerian context; more specifically, it investigates gender differences in the occupants’ perception of such working environment. It, principally, aims to explore the employees’ reaction towards OPO and sees how much such local office type complies with indoor environment quality (IEQ) and psychological comfort. Design/methodology/approach The theoretical framework of the study is mainly related to environmental psychology referring to the interaction between users and their environment. Post-occupancy evaluation was carried out using exploratory study and questionnaires, followed by statistical analyses. It was performed on a large-scale sample of employees (296 employees) working in recently built OPO situated in Oran (Algeria). Findings Fundamentally, women appear to show more concern regarding comfort. They do not show much reluctance to be mixed with men in a large office space as opposed to more conservative reaction towards mixing up in outdoor public space environment. As for environmental factors (IEQ), indicators have shown the inadequacy of most buildings in terms of thermal, light or noise comfort. The study has also revealed that a majority of users recognise the professional advantages of the OPO, although it is suggested that their preferred type would be the individual office. Originality/value The paper provides a concise starting point for future research interested in developing Algerian context OPO design in terms of both indoor environmental and psychological comfort.