Purpose – The purpose of this paper is to review extant literature to identify models intended to measure/classify intellectual capital (IC) to establish the current body of knowledge that has been built since the review by Marr et al. (2004). Design/methodology/approach – The study consists of a systematic review of peer-reviewed articles on IC classification. The review was conducted for the period 2004-2014 in order to reach the aim. To ensure that all major models are included, important works developed prior to 2004 were captured as well. Findings – The review resulted in 83 additional models indicating continued research activities with regard to the topic. These models were merged with prior IC models and mapped on a timeline. The timeline clarifies that 2008, 2010, 2011, 2012 and 2013 represent the years of greatest research activity (outcomes). Additionally, the analysis of the list of IC frameworks resulted in the development of an IC Meta model. It synthesizes research activities in the field and highlights the main IC dimensions and sub-dimensions. Research limitations/implications – This study may not have enabled a complete coverage of all existing peer-reviewed articles in the field of IC classification. Yet, it seems reasonable to assume that the review process covered a large proportion of studies available. Originality/value – By aggregating and consolidating the IC frameworks covered, the study does not only provide an IC Meta model, but also promising directions for future research.

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Purpose Despite the large number of academic publications in human capital, there are few instruments to measure it. The purpose of this paper is to develop a holistic scale to measure human capital, considering aspects related to competence, attitudes, skills, leadership, and organizational memory. Design/methodology/approach First, a literature review of the existing measurement models was carried out. Second, based on the results the authors developed a scale and a questionnaire that were applied in a financial institution in Santa Catarina, Brazil, supported by a factor analysis and a reliability analysis. Findings As a result of this study a scale consisting of 13 variables of human capital emerged that have been grouped into three factors – leadership and motivation; qualifications; and satisfaction and creativity – which can assist in the organization’s human capital measurement. From a theoretical view, a more holistic scale is provided, which helps to overcome a unilateral focus on knowledge (intangibles). Research limitations/implications This work points out that the survey data were collected from a sample of 220 relationship managers of a specific financial institution. The results should be tested in other banks or organizations from other sectors to check their suitability and to be generalized. Practical implications From a practical point of view, it contributes a “tool” that can assist in the measurement of human capital and in the knowledge contained, dimensioning the organizational memory and human repositories. Originality/value This is the first study that provides a scale to measure organizational human capital from the Brazilian financial perspective.

RESUMO: Mediar os processos de ensino e aprendizagem não é tarefa fácil. No contexto educacional, existem muitos casos de sucesso aliando Tecnologias da Informação e Comunicação a esta prática. Uma destas tecnologias, a Realidade Aumentada (RA), pode promover melhorias no compartilhamento de conhecimentos entre alunos e professores. Assim, este artigo objetiva verificar de que forma a RA vem sendo utilizada na educação, por meio de uma revisão sistemática da literatura sobre seu uso neste âmbito. Com base nos resultados, percebe-se que o principal impulsionador para o uso da RA é auxiliar na compreensão dos conteúdos ensinados, bem como na motivação dos estudantes. Como barreira, sobressai a dificuldade no desenvolvimento das atividades utilizando RA, por parte dos professores. O uso de dispositivos móveis, aplicação de RA a livros, uso de jogos com RA e o ensino de Engenharia Civil, Arquitetura, Design e Ciências da Saúde são alguns destaques das descobertas da revisão.

In this paper, we look into knowledge leakages and ways to address them. It is conducted from the point of view of small and medium-sized enterprises (SMEs), as their specific attributes create unique challenges. Based on a discussion of the relevant fields, ways are presented in order to reduce the danger of knowledge leakages. In view of practitioners, the paper's findings may enable an increased awareness towards the areas where existing knowledge is at the mercy of "leakage". This can assist managers of SMEs to better cope with risks related to knowledge leakage and, therefore, better exploit the (limited) knowledge base available.