Pemerintah desa sebagai lembaga pelayanan publik di masyarakat memiliki streotip kurang baik akibat banyak kekurangan dari pelayanan yang diberikan. Masalah yang biasanya timbul antara lain: lambatnya pelayanan, pemberkasan yang membutuhkan waktu cukup lama, alur administrasi yang panjang serta kesalahan-kesalahan administrasi sehingga pelayanan yang didapatkan masyarakat tidak optimal. Permasalahan tersebut dapat memunculkan praktik-praktik tidak baik seperti suap atau calo yang menambah potret buruk terhadap pelayanan publik. Terobosan untuk mengatasi permasalahan dan meningkatkan kualitas pelayanan publik adalah penerapan teknologi informasi. Pemerintah Kampung Bandar Agung bertugas mengelola pelaksanaan administratif warga. Kondisi saat ini pengelolaan administratif layanan kepada masyarakat masih konvensional atau manual. Berdasarkan permasalahan tersebut, diperlukan adanya sistem informasi untuk mengelola administratif pelayanan masyarakat Kampung Bandar Agung. Sistem informasi berbasis website dapat menjadi solusi untuk menjaga data dan informasi lebih aman dan secara cepat diakses. Perancangan sistem informasi desa berbasis website ini menggunakan aplikasi OpenSID yang secara lengkap memiliki fitur-fitur berupa modul administrasi pelayanan desa serta website yang digunakan untuk memberikan informasi terkait aktivitas pemerintah desa. Hasil umpan balik melalui wawancara dan diskusi dengan pihak mitra, yakni Pemerintah Kampung Bandar Agung, kegiatan pengabdian kepada masyarakat dengan pembuatan sistem informasi desa berbasis website ini sangat membantu terhadap inovasi pelayanan warga Kampung Bandar Agung.
Employees or human resources are important assets in a company especially for textile industry. However, one of the important problems of the textile industry is the level of turnover. PT. Dhanar Mas Concern is an exportoriented textile company located in South Bandung which has a vision to be the best textile company with the most complete and best product in the world. In general, the person who controls these yarn and fabric making machine is called the operator (labor). The success of a company in managing the human resources is depend on the result of the selection process. So far the selection process for operators is carried out routinely every two times a week according to the needs of employees, due to hngh turnover rates. The high turnover rate is also a complaint of supervisors or team heads. The objective of the study is to determine how the selection process is conducted in textile company and the correlation between the the theory and the implementation in PT. Dhanar Mas Concern. The methodology research that used in this study is qualitative approach with descriptive research approach. This research shows that the selection process in PT. Dhanar Mas Concern met 7 (seven) of 8 (eight) stages which presented by William B. Werther Jr. and Keith Davis. The company overstepped the stage about interview with supervisors (user). The researcher suggests the company to implement the selection stages of interview with supervisors (user) cause the supervisor are the best informed of the technical aspects of the job. Supervisors interview may help to determine the extent of the applicants meet the company's employment requirements.
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