Although many technologies assume that a device or an account would be used by a single user, prior research has found that this assumption may not hold true in everyday life. Most studies conducted to date focused on sharing a device or account with the members in a household. However, there is a dearth in existing literature to understand the contexts of sharing devices and accounts, which may extend to a wide range of personal, social, and professional settings. Further, people’s sharing behavior could be impacted by their social background. To this end, our paper presents a qualitative study with 59 participants from three different countries: Bangladesh, Turkey, and USA, where we investigated the sharing of digital devices (e.g., computer, mobile phone) and online accounts, in particular, financial and identity accounts (e.g., email, social networking) in various contexts, and with different entities - not limited to the members in a household. Our study reveals users’ perceptions of risks while sharing a device or account, and their access control strategies to protect privacy and security. Based on our analysis, we shed light on the interplay between users’ sharing behavior and their demographics, social background, and cultural values. Taken together, our findings have broad implications that advance the PETS community’s situated understanding of sharing devices and accounts.
With the rapid deployment of Internet of Things (IoT) technologies, it has been essential to address the security and privacy issues through maintaining transparency in data practices, and designing new tools for data protection. To address these challenges, the prior research focused on identifying user's privacy preferences in di↵erent contexts of IoT usage, user's mental model of security threats, and their privacy practices for a specific type of IoT device (e.g., smart speaker). However, there is a dearth in existing literature to understand the mismatch between user's perceptions and the actual data practices of IoT devices. Such mismatches could lead users unknowingly sharing their private information, exposing themselves to unanticipated privacy risks. To address these issues, we conducted a lab study with 42 participants, where we compared the data practices stated in the privacy policy of 28 IoT devices with the participants' perceptions of data collection, sharing, and protection. Our findings provide insights into the mismatched privacy perceptions of users, which lead to our recommendations on designing simplified privacy notice by highlighting the unexpected data practices.
Purpose With the rapid deployment of internet of things (IoT) technologies, it has been essential to address the security and privacy issues through maintaining transparency in data practices. The prior research focused on identifying people's privacy preferences in different contexts of IoT usage and their mental models of security threats. However, there is a dearth in existing literature to understand the mismatch between user's perceptions and the actual data practices of IoT devices. Such mismatches could lead users unknowingly sharing their private information, exposing themselves to unanticipated privacy risks. The paper aims to identify these mismatched privacy perceptions in this work. Design/methodology/approach The authors conducted a lab study with 42 participants, where they compared participants’ perceptions with the data practices stated in the privacy policy of 28 IoT devices from different categories, including health and exercise, entertainment, smart homes, toys and games and pets. Findings The authors identified the mismatched privacy perceptions of users in terms of data collection, sharing, protection and storage period. The findings revealed the mismatches between user's perceptions and the data practices of IoT devices for various types of information, including personal, contact, financial, heath, location, media, connected device, online social media and IoT device usage. Originality/value The findings from this study lead to the recommendations on designing simplified privacy notice by highlighting the unexpected data practices, which in turn, would contribute to the secure and privacy-preserving use of IoT devices.
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