This paper discusses the evaluation and redesign of the STIKI Indonesia website from the usability aspect using the System Usability Scale and User Interface Design as well as the performance aspect using the Pingdom software. This evaluation and redesign is important to do considering that since this website is online, it has only been evaluated once, from the analysis conducted on 19 leaders, the Head of the Institute / UPT STIKI Indonesia that 63.2% said the old website did not contain the expected content, 57.9% stated that there was a plan to load content, 100% agreed that the website content needed to be remapped and the website needed to be redesigned. Furthermore, after the redesign, the new website was evaluated by 40 new STIKI Indonesia students consisting of 25 men and 15 women, with an age range of 17 to 20 years. The results of the System Usability Scale evaluation get an average score of 85.8 or grade A. The average result of the User Interface Design evaluation is 8.4. The results of the performance evaluation using Pingdom get a performance grade of 99 or A.
This paper discusses the design of academic service complaints system in STMIK STIKOM Indonesia. Currently, the evaluation of academic services at STMIK STIKOM Indonesia has been done periodically in the form of distributing questionnaires to the students before taking the final exam of Semester (UAS) in each semester. This evaluation is quite effective but this periodic evaluation can not yet accommodate the academic service complaints that occur in the everyday incident. In this paper has developed a system of web-based academic service complaints that can be accessed at any time by the academic community to provide feedback related to academic services at STMIK STIKOM Indonesia. In general, the system is capable of managing user data such as students, lecturers, institutions, and administrators. The system is able to make a complaint file to be sent to service provider units within the academic community, and the files sent will be accessed through the "outbreak" menu whereas in the complaint recipient account it can be accessed in the "incoming complaint" menu. To maintain the security of the complaints process on the system also facilitates the user to encrypt and decrypt the complaint file. Based on the tests that have been done the system developed able to facilitate students and academic community in general to conduct complaints of academic services and teaching and learning facilities at STMIK STIKOM Indonesia. Security of complaint data can be maintained well with the existence of encryption facilities and description and distribution of keys made directly to each user. From the test conducted by testing the functions expected in the system, obtained the results that the system is able to run in accordance with the expected.
AbstrakStandart Operational Procedure (SOP) merupakan salah satu dokumen penting pada sebuah perusahaan karena berguna untuk meningkatkan mutu perusahaan. PT. Global Retailindo Pratama merupakan salah perusahaan yang bergerak dibidang retail yang menggunakan standart management mutu ISO 9001:2008. Saat ini pengelolaan dokumen SOP pada PT. Global Retailindo Pratama masih menggunakan cara tradisional. Cara tradisional tersebut menimbulkan beberapa masalah diantaranya adalah proses pencarian dan proses distribusi dokumen membutuhkan waktu yang cukup lama. Tujuan dari penelitian ini adalah merancang dan membangun Document Management System untuk mengelola dokumen SOP. Model pengembangan sistem yang digunakan pada penelitian ini adalah model prototyping. Aplikasi ini dibangun berbasis web dengan PHP sebagai bahasa pemrogrammannya. Pengujian aplikasi menggunakan Blak Box Testing dan Usability Testing menunjukkan bahwa aplikasi Document Management System dapat berjalan sesuai dengan kebutuhan dan dapat digunakan dengan mudah sehingga proses pengelolaan dokumen SOP menjadi lebih cepat. Kata kunci: Document Management System, Standart Operational Procedure, Sistem Informasi, PHP. Abstract Standard Operational Procedure (SOP) is one important document in a company because it is useful to improve the quality of the company. PT. Global Retailindo Pratama is one of the companies engaged in retail that
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Pasraman merupakan salah satu ujung tombak lembaga pendidikan dan pembelajaran agama Hindu. Terbitnya PMA No. 56 tahun 2014 merupakan respon pemerintah dalam melindungi dan menata kegiatan pasraman. Penelitian ini bertujuan untuk mendeskripsikan aktivitas pengelolaan pasraman non formal sebelum adanya PMA, kendala yang dihadapi dalam mengelola pasraman dan implikasi terbitnya PMA terhadap pasraman non formal di kota Mataram. Penelitian ini menggunakan pendekatan deskriptif kualitatif, Teknik pengumpulan data menggunakan observasi, wawancara, dan dokumentasi. Teknik Analisis data menggunakan model Miler dan Huberman. Hasil penelitian menunjukkan aktivitas dan pengelolaan pasraman non formal sebelum penerapan PMA No. 56 tahun 2014 di kota Mataram adalah belum memiliki dasar hukum, Pengelolaan pasraman masih sederhana dan bersifat kekeluargaan, sarana dan prasarana pembelajaran belum memadai, dan belum adanya pembinaan dari lembaga manapun untuk meningkatkan mutu pengelolaan pasraman. Kendala yang dihadapi oleh pasraman non formal adalah: minimnya sosialisasi PMA, sulitnya mendapatkan tanda daftar, minimnya dukungan dana untuk mendukung kegiatan pasraman , dan belum adanya organisasi persatuan sebagai wadah komunikasi pasraman. Implikasi PMA adalah: meningkatnya motivasi mendapatkan tanda daftar sebagai legalitas organisasi, meningkatnya pengelolaan pasraman yang berbasis menejemen, meningkatnya dukungan orang tua siswa terhadap kegiatan pasraman, terbukanya akses rutin dalam pembiayaan, pembinaan, dan pengawasan dari lembaga pendidikan dan keagamaan, hadirnya organisasi persatuan pasraman (Perpasram) kota Mataram sebagai wadah komunikasi pasraman, dan keseragaman materi pembelajaran pasraman yang mengikuti kurikulum pendidikan.
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