This study explains the effect of work stress and remuneration packages on turnover intention, using job satisfaction as a mediator. The object of research is one of the companies engaged in the palm oil sector in Jakarta, PT Kruing Lestari Jaya. This study discusses the theory of the four research variables, namely work stress, remuneration packages, turnover intention, and job satisfaction. This study used quantitative methods through the distribution of questionnaires via Google Form to 48 respondents, which were then processed using the SPSS version 25.0 program using saturated sampling techniques for sampling data. The results showed that work stress has a significant effect on turnover intentions. Remuneration packages have a significant effect on turnover intention. Job satisfaction does not mediate work stress and turnover intention. Job satisfaction does not act as a buffer between the remuneration package and the turnover intention. From the results of the study, it can be concluded that direct influence has a greater value than indirect influence. The job satisfaction does not mediate the effect of the remuneration package on turnover intention at PT Kruing Lestari Jaya. Keywords : Job Satisfaction, Remuneration Package, Work Stress and Turnover Intention
This study aims to analyze the influence of Relationship Marketing And Relationship Quality On Customer Loyalty. Maintaining customer loyalty is needed in the company, but the most important thing is how the company's efforts in conducting relationship marketing (marketing relationship) and relationship quality (quality relationship) in realizing customer loyalty (customer) at Bank Muamalat. This study used the quantitative method with multiple linear regression analysis with 100 respondents using the slovin formula. The results showed that the relationship marketing variable X1 calculated t value (2,979) > table t value (1,986) which means that relationship marketing has a positive effect on variable Y (customer loyalty). The variable relationship quality X2 value t count (2.586) > value t table (1.986) which means that relationship quality (X2) has a positive effect on the variable customer loyalty (Y) with a significant level of 0.011 < 0.05. obtained acalculated F value of 31.024 > Ftable of 3.09 so that the value then F0 is rejected and F 1 received with a significant 0.000 < 0.05 (which is determined), it can be interpreted that together there is a significant influence between relationship marketing and relationship quality on customer loyalty.
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