Open Government Data (OGD) initiatives can deliver many cultural and institutional benefits. This is why many governments are trying to establish an OGD ecosystem. However, although many countries have made good progress in doing so, some face significant challenges. In such cases, country-specific studies can prove valuable in understanding not only the current situation, but also in defining the obstacles to progress. As far as the authors of this paper can determine, this study is the first to examine the benefits of, and barriers to, implementation of the OGD initiative Saudi Arabia. The study conducts and analyses interviews with Saudi Arabian government officials in both leadership and technical positions, in order to obtain an informed view of the OGD initiative in Saudi. The study contributes to the existing knowledge base by identifying the main benefits of the Saudi Arabian Open Government Initiative and the barriers to its implementation.
Over the past few decades, there have been tremendous increase in technology advancement and the significance of this in the field of education cannot be overemphasised. The adoption and use of E-learning in studying EFL, in particular, is one such areas that has experienced such fast-paced development for some time now. As a result, the government all over the world are committing a lot of resources to keep up with this technology advancement. In this light, the government of Saudi Arabia through its Ministry of Education has recently made commitment, both as the practical and policy levels, with the hope to also benefit from using E-learning in studying EFL in Saudi Schools. However, little is known about the perception of students and teachers regarding the role of E-learning is studying EFL in the Saudi context. In an attempt to contribute to this research base, this paper draws on an empirical investigation using group interviews with students and teachers in order to gain insight into their perception about the role of E-learning in studying EFL in Saudi Arabia. The findings are presented and discussed in four thematic areas: promoting key learning skills, independent learning, flexible learning and interactive learning. The paper also highlights the limitations of the research and concludes by making a number of recommendations.
There is limited evidence of the effects of culture and context on student readiness for e-learning, and how these might interact with gender. This study addresses this gap by studying the effect of culture and context on the readiness of high school students to use e-learning in a unique setting: an education system in which male and female students are educated separately. A mixed methods research approach was adopted because of our emphasis on the subjective aspect of the concept of readiness. Findings demonstrate that there are clear differences between the genders, but that these must be interpreted carefully in this cultural setting. There is scope for further research that investigates this gender divide in other e-learning contexts, including those where male and female students learn together and those where other cultural factors may influence student readiness to use e-learning.
Knowledge sharing positively and significantly improves academics’ research, instruction and community service. The study of knowledge sharing in Saudi higher education is limited and offers little guidance to administrators, as well as faculty on how to capitalize on knowledge sharing and utilize it to their own and organizations’ benefits. This research presents findings from an original quantitative study testing a structural equation model linking social cognitive theory to knowledge sharing collection and donation measured by validated scales from the extant literature. Community characteristics including altruism and reputation carry significant positive effects on knowledge sharing collection and donation. Similarly, personal outcomes expectations possess a moderate positive effect on knowledge sharing collection and donation. Self-efficacy in knowledge sharing emerged as an important predictor of knowledge sharing activities among Saudi academics. The findings suggest the need for developing professional training seminars on using social media for knowledge sharing in formal departmental and college settings. Further, the results confirm the relevance of social cognitive theory for the study of knowledge sharing. This creates the need for Saudi universities to invest in mentorship programs using digital platforms where personal and community outcomes’ expectations are likely to improve among academics thereby increasing knowledge sharing activity.
The concept of open banking has emerged only recently within the fintech sector, and it is rapidly becoming popular in many regions across the world. Currently, there are very few studies on the relationship between customer experience and intention to use fintech apps, none of which focus on open banking. This relationship is significant for a number of reasons, one of which is the emerging importance of the connection between fintech and an environmentally sustainable economy. This paper seeks to add to our understanding of the factors that shape the customer experience and that determine loyalty levels toward open banking brands and apps. We propose a model in which a number (six) of affective and cognitive factors influence customer experience, which ultimately determines loyalty intention. The model is tested using data collected via a quantitative (survey) methodology involving open banking users in Saudi Arabia. The results show that customer experience is affected by all of the proposed factors (ease of use, perceived value, quality of support, reliability, perceived risk and ability to innovate). These factors, in turn, actively influence the level of customer loyalty. The study contributes to the current literature by identifying the various cognitive and affective determinants of customer experience, which therefore influences loyalty intention in open banking, and provides valuable insights into how both new and established brands should integrate customer experience into promotional and development strategies.
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