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Information Management and PSM Evaluation System is a system developed to replace the existing system at the Faculty of Computing. The existing system at the Faculty of Computing is a manual system in which all the evaluation process still utilises paper forms. PSM is divided into two phases; PSM1 and PSM2 and each phase has a different form for evaluation. This process is seen to be less systematic and imposes much time on the evaluator, coordinator and supervisor who are also lecturers. Information Management and PSM Evaluation System is designed to automate information management and evaluation of PSM to keep the information in the database. The scope of these systems focuses on admin, supervisor, evaluator and coordinator bound to PSM1 and PSM2. Some of the functions that can be operated on the system are evaluation, updating PSM students' information and generating reports. The chosen methodology is an Evolutionary Prototype which needs are taken care of the system during modifications. Requirements established during the interview is employed to form a common structure with the essential basic functions of the system. Therefore, Information Management and PSM Evaluation System was developed to automate the manual system to increase efficiency. The system was developed using ASP.net technology and Microsoft Visual Studio 2010 and has been successfully completed within the specified time.

This research aims to identify the influence of website quality, product quality, product price, and safety shopping on e-commerce customer satisfaction and determine the significant factor influencing e-commerce customer satisfaction. The method used in this research is multiple linear regression analysis to identify the relationship between independent variables and dependent variables. This research uses the purposive sampling technique to determine the sample size through an online questionnaire to obtain the primary data. The 184 respondents respond to the online questionnaire through social media. This research shows that website quality, product quality, product price, and safety shopping simultaneously influence customer satisfaction. Furthermore, the most significant factor affecting customer satisfaction is product quality; this factor contributes as much as 38% among the other three independent variables in this research.

Technology has been growing rapidly to help humans living their everyday life. Human, as the user interacts through an interface called user interface (UI), and the experience that the users are having is called user experience (UX). UI and UX are inseparable as a good user interface will result in a better user experience. Portal Unand is a web-based app that has all academic information for students. An initial survey was conducted to find out student’s thoughts on Portal Unand. Students have complaints towards Portal Unand due to its unresponsiveness, old-fashioned design, important features weren’t highlighted, etc. Hence, it reduced user experience in using Portal Unand. In this study, the redesign was done by using the design thinking. The study started from empathizing with the users until testing the prototype to the users by conducting usability testing. Usability testing was conducted by using Maze and System Usability Scale (SUS). The score of usability testing was 84 which fell into the high range. The SUS score was 83.33 which fell into grade A and acceptable category. As the new prototype managed to fulfill users’ needs and met users’ expectations, the prototype was usable and ready to be developed.