No abstract

A method for enhancing the communication between instructor and student is to automate the procedure of replying to the student’s questions. In order to achieve that, techniques of textual case-based reasoning are used, benefiting both the instructor and the student. The automation of this procedure significantly decreases the workload and involvement required by the tutor. In addition to that, the time required for the students to receive an answer is greatly decreased. In this paper we present such a system, based on pre-existing knowledge, in order to provide answers quickly, for the questions asked by the students.