To identify the elements of organizational culture that support or act as a barrier to corporate knowledge creation, sharing, and transfer, researchers conducted semi‐structured interviews with 16 top‐level managers in five banks based in Karachi, Pakistan. The findings reveal that encouraging the exchange of ideas among employees through social interactions in the workplace facilitates the transfer of tacit knowledge. The inability to adapt to new technology, a lack of awareness of the benefits of effective knowledge management, and deficiencies in formal language and employee empowerment are among the main obstacles to knowledge creation and sharing. The study concludes with suggestions for fostering a culture of leadership where information is easily transferred, enabling employees at every level to contribute to operational success.
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