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INTRODUCTION: Given recent legislative changes to the child welfare system in Aotearoa New Zealand, it was deemed timely to examine the challenges faced by school-based social workers and other school professionals in responding to child abuse and neglect (CAN).METHOD: A qualitative study of school professionals’ responses to CAN included 20 semistructured interviews with school-based social workers. The participants were asked to describe two things that, from their perspective, would improve schools’ responses to CAN. This article reports on this aspect of the study.FINDINGS: Four main themes were identified in social workers’ responses: the necessity for improved training for teachers on CAN; better support for teachers; a more holistic approach to child wellbeing; and enhanced understanding of child welfare.IMPLICATIONS: These findings pose challenges to both initial teacher education and crossagency child protection. School social workers use their relationship skills and knowledge to act as bridges between teacher education, school leaders, teachers and the Ministry for Children Oranga Tamariki and believe they can do more.

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INTRODUCTION: Recent rhetoric about investing in ‘vulnerable’ children disregards the reality that the magnitude of change accompanying adaptation to parenthood makes all infants and their families vulnerable. This article reports the findings of a small-scale qualitative study of Aotearoa New Zealand parents’ experiences of transition to parenthood and their views on support received or wished for.AIM: To gain insight into how adaptation to life with a baby is experienced and how support could be improved.METHODS: The study involved sequential in-depth interviews with each of 25 socioeconomically diverse first-time mothers and a single set of interviews with 11 fathers and one grandmother. Narrative analysis was used to discern themes.FINDINGS: Participants expressed surprise regarding challenges inherent in adaptation to parenthood. While they deeply appreciated support from Lead Maternity Carers, they saw later professional support as ‘for the baby’. They found little support to deal with problems experienced, which encompassed financial, accommodation, mental health and relationship issues.CONCLUSION: A true investment approach would build on families’ commitment to making beneficial change for the sake of their baby. Well-being could be promoted by longer stays in maternity facilities and straightforward information and coaching about dealing with change as well as about infant care. Fathers’ needs should be carefully considered to help secure engagement in life with a baby. There is a key role for family support social work in designing relevant services and in meeting a need for ‘someone to talk to’ for early help to process change and resolve problems.

INTRODUCTION: School-based social workers (SWiS) in Aotearoa New Zealand work alongside teachers and principals to improve child wellbeing. The SWiS experience in addressing concerns about possible child abuse and neglect (CAN) is under-researched.METHOD: In the first phase of the project, the authors undertook semi-structured interviews with 20 SWiS to explore their experiences of how school professionals addressed CAN.FINDINGS: Some considerable variation in making formal notifications of concerns to the statutory agency was found. In some schools SWiS made all the notifications, in others none, and in some schools the process was variable. Stigma associated with child abuse was reported as a factor in attitudes towards reporting. School-based social workers reported the need for better education and policy to guide schools to address CAN.IMPLICATIONS: More joint education is needed to ensure a common knowledge base and better interprofessional work. There is potential for SWiS to support this work if better resourced.