Changes in the business environment are rapidly transforming sales practice and pressuring the integrity of key actors in sales. Given that unethical sales behavior is a social activity produced and reproduced by various actors in a complex sales task environment, we introduce a novel research perspective to the study of unethical sales behavior, namely a practice-based view. With knowledge from a systematic literature review and a practice-based view from organization research, we suggest unethical behavior should be studied as a practice formed through socialization and interaction with relevant others. This view provides an important alternative as well as a complementary perspective to the ethical decision-making paradigm that has dominated the field for several decades. The study answers scholars' recent calls to strengthen the theoretical foundation of sales ethics research and further extend its perspective towards the social context of sales. With a focus on dynamics, social relations, and the enactment of practices, the practicebased view produces new types of knowledge on unethical behavior, and potential new means for addressing it. The paper makes suggestions for future practice-based research and proposes several theories for use in studying unethical behavior in currently important sales contexts.

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This paper is review of a classic marketing book (Oliver, R. L. 1996. Satisfaction: A behavioral perspective on consumer. New York: Printce Hill). Oliver's book is an advanced level book specially designed for advanced masters and doctoral students and researchers of marketing. This book can be followed in the course of consumer behavior and customer satisfaction. It almost covers all important psychological aspects related to consumer in the formation of satisfaction and applicable to both product and service consumers. First, this review summaries this book. Second, review presents the main criticism on this book followed by its contribution and impact on recent research.

Purpose Money laundering continues to emerge as a transnational phenomenon that has harmful consequences for the global economy and society. Despite the theoretical and practical magnitude of money laundering, international business (IB) research on the topic is scarce and scattered across multiple disciplines. Accordingly, this study aims to advance an integrated understanding of money laundering from the IB perspective. Design/methodology/approach The authors conduct a systematic review of relevant literature and qualitatively analyze the content of 57 studies published on the topic during the past two decades. Findings The authors identify five streams (5Cs) of research on money laundering in the IB context: the concept, characteristics, causes, consequences and controls. The analysis further indicates six theoretical approaches used in the past research. Notably, normative standards and business and economics theories are dominant in the extant research. Research limitations/implications The authors review the literature on an under-researched but practically significant phenomenon and found potential for advancing its theoretical foundations. Hence, the authors propose a 5Cs framework and a future agenda for research and practice by introducing 21 future research questions and two plausible theories to help study the phenomenon more effectively in the future. Practical implications In practical terms, the study extends the understanding of the money laundering phenomenon and subsequently helps mitigating the problem of money laundering in the IB environment, along with its harmful economic and societal impacts. Originality/value The authors offer an integrative view on money laundering in the IB context. Additionally, the authors emphasize wider discussions on money laundering as a form of mega-corruption.

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