This paper describes the monitorin g system of the urban quality of life developed by the Porto City Council, a new tool being used to support urban planning and management. The two components of this system -a quantitative approach based on statistical indicators and a qualitative analysis based on the citizens' perceptions of the conditions of lifeare presented. The strengths and weaknesses of these two approaches adopted in the project are reviewed. It is argued that, in order to achieve a deeper understanding and more effective measurement of urban quality of life, both kinds of measurements are useful and complement each other.

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The evaluation of the urban quality of life has been an important aspect of the research concerning the contemporary city and an increasingly support to urban planning and management. As part of a project to monitor the quality of life in the city of Porto, a survey of the resident population was conducted in order to study the citizens' perceptions of their local quality of life and its evolution in recent years. The opinions of individuals on their level of satisfaction with various fields of the urban quality of life are systematised, as well as their integrated assessment. This analysis is complemented by a multivariate analysis that allows the grouping of the interviewees in large homogenous groups and their social and economic characterisation. Based on the results achieved, we try to highlight the usefulness of the qualitative analysis of the quality of life to support the definition of urban policies.

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