Technological catastrophes, defined as mishaps involving breakdown in human‐made systems, appear to differ in the nature of threats that they pose. Coping with chronic stress associated with these events was examined by considering response to the Three Mile Island nuclear accident. Using the Ways of Coping Inventory (Folkman & Lazarus, 1980), use of emotional regulation, problem‐oriented coping, and the assumption of responsibility or blame for problems associated with living near the damaged plant were considered. Patterns of response at TMI were compared to those of a control group, consisting of people living near an undamaged nuclear plant more than 100 miles from TMI. Stress was assessed by making simultaneous measurements of symptom reporting, task performance, and urinary catecholamines (epinephrine and norepinephrine). Findings suggested that both emotionally‐focused coping and self‐blame were associated with less stress than were problem‐focused coping and denial. Further, emotional regulation and assumption of responsibility for encountered difficulty were related to one another and to perceived control as well. This suggested that a control‐oriented coping style, in which the perception of control is actively created or maintained, can be effective in reducing distress associated with technological catastrophes.
The effects of morning, rush hour commuting were examined in a quasi‐experimental field study involving government‐employed commuters (single and carpool drivers). Commuting stress was measured as a response to variations in how difficult it was for commuters to move from home to work. The mediation of these effects by two sources of control in the commuting situation also were assessed. Control was operationalized as control over the internal environment of the car (single versus carpool driver) and choice over routes taken to get to work. Among commuters with a high impedance route, driving to work was associated with significant increases in systolic and diastolic blood pressure and decreases in behavioral performance. The stress of commuting under high impedance conditions was reduced for single drivers relative to carpoolers. Under similar conditions of high impedance, however, having the option to select more than one route to get to work seemed to be more stressful than having only one route. The practical implications of these results are discussed.
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