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A person seeking another person's attention is normally able to quickly assess how interruptible the other person currently is. Such assessments allow behavior that we consider natural, socially appropriate, or simply polite. This is in sharp contrast to current computer and communication systems, which are largely unaware of the social situations surrounding their usage and the impact that their actions have on these situations. If systems could model human interruptibility, they could use this information to negotiate interruptions at appropriate times, thus improving human computer interaction.This article presents a series of studies that quantitatively demonstrate that simple sensors can support the construction of models that estimate human interruptibility as well as people do. These models can be constructed without using complex sensors, such as vision-based techniques, and therefore their use in everyday office environments is both practical and affordable. Although currently based on a demographically limited sample, our results indicate a substantial opportunity for future research to validate these results over larger groups of office workers. Our results also motivate the development of systems that use these models to negotiate interruptions at socially appropriate times.

This article considers tools to support remote gesture in video systems being used to complete collaborative physical tasks-tasks in which two or more individuals work together manipulating three-dimensional objects in the real world. We first discuss the process of conversational grounding during collaborative physical tasks, particularly the role of two types of gestures in the grounding process: pointing gestures, which are used to refer to task objects and locations, and rep- HUMAN-COMPUTER INTERACTION, 2004, Volume 19, pp. 273-309 Copyright © 2004 resentational gestures, which are used to represent the form of task objects and the nature of actions to be used with those objects. We then consider ways in which both pointing and representational gestures can be instantiated in systems for remote collaboration on physical tasks. We present the results of two studies that use a "surrogate" approach to remote gesture, in which images are intended to express the meaning of gestures through visible embodiments, rather than direct views of the hands. In Study 1, we compare performance with a cursor-based 274 FUSSELL ET AL.

A person seeking someone else's attention is normally able to quickly assess how interruptible they are. This assessment allows for behavior we perceive as natural, socially appropriate, or simply polite. On the other hand, today's computer systems are almost entirely oblivious to the human world they operate in, and typically have no way to take into account the interruptibility of the user. This paper presents a Wizard of Oz study exploring whether, and how, robust sensor-based predictions of interruptibility might be constructed, which sensors might be most useful to such predictions, and how simple such sensors might be.The study simulates a range of possible sensors through human coding of audio and video recordings. Experience sampling is used to simultaneously collect randomly distributed self-reports of interruptibility. Based on these simulated sensors, we construct statistical models predicting human interruptibility and compare their predictions with the collected self-report data. The results of these models, although covering a demographically limited sample, are very promising, with the overall accuracy of several models reaching about 78%. Additionally, a model tuned to avoiding unwanted interruptions does so for 90% of its predictions, while retaining 75% overall accuracy.

A user's focus of attention plays an important role in human-computer interaction applications, such as a ubiquitous computing environment and intelligent space, where the user's goal and intent have to be continuously monitored. We are interested in modeling people's focus of attention in a meeting situation. We propose to model participants' focus of attention from multiple cues. We have developed a system to estimate participants' focus of attention from gaze directions and sound sources. We employ an omnidirectional camera to simultaneously track participants' faces around a meeting table and use neural networks to estimate their head poses. In addition, we use microphones to detect who is speaking. The system predicts participants' focus of attention from acoustic and visual information separately. The system then combines the output of the audio- and video-based focus of attention predictors. We have evaluated the system using the data from three recorded meetings. The acoustic information has provided 8% relative error reduction on average compared to only using one modality. The focus of attention model can be used as an index for a multimedia meeting record. It can also be used for analyzing a meeting.