This article argues that while the hate crime model has agencies' understanding of the importance of the victim-centred approach to investigating and prosecuting hate crime, at the same time
Objective: To undertake a national survey to determine current practice for the management of whiplash injuries in UK emergency departments (ED). Methods: Postal questionnaire survey. 316 lead consultants from all UK ED with annual new attendances of over 50 000 people were asked to indicate the use of a range of treatments and the frequency with which these treatments were used. Samples of written advice were requested and content analysis was conducted and compared with survey responses. Results: The response rate was 79% (251/316). The intervention most frequently used was verbal advice to exercise, reported by 84% of respondents for most or all cases, and advice against the use of a collar (83%). Other treatments reported as being used frequently were written advice and anti-inflammatory medication. 106 consultants (42%) provided a sample of written materials. Reference to expected recovery and encouragement for early return to activities were included in less than 6%. Nearly 50% of written materials contained information on how to use a soft collar and 61% contained information on solicitors and pursuing a personal injury claim. There were important differences between reported verbal behaviours and written advice. Conclusion: Verbal advice is the primary method for managing whiplash injuries in ED and is usually supplemented by written advice. Within individual hospitals there is a lack of consistency between verbal and written advice. The promotion of personal injury claims is a common feature of written advice. Research is required to develop effective and consistent models of advice.
The hate crime concept describes a set of actions that span the worlds of activism, policy, and scholarship and provides the basis for these actors to work together and open up the rule of law to communities that often exist outside its protection. However, there is huge diversity in current approaches across and within these worlds to recording, reporting, legislating against, and researching hate crime, which challenges the notion of a shared and global concept of hate crime. This article offers a framework that helps describe the processes and relationships that generate and refine national and international concepts of hate crime. In so doing, it starts to assess to what extent an internationally coherent approach to understanding and responding to targeted, bigoted violence has been achieved.
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