RESUMOO presente estudo tem por objetivo fazer uma análise comparativa entre três processos de logística reversa de resíduos vítreos. Para tanto, foi adotado como método, a pesquisa descritiva, e para coleta de dados a pesquisa bibliográfica. Na análise comparativa dos processos foram utilizados destaques que identificam os itens: Convergência entre os três processos; Divergência entre os três processos; e convergência parcial entre os processos. Assim, para cada item em análise, foi aplicado uma dessas três dimensões para comparar o processo reverso descrito nos estudos. O modelo de análise foi adaptado de Miranda et al. (2003). Os resultados encontrados apontam que os processos logísticos reversos descritos proporcionam vantagens econômicas e ambientais para as empresas. Por outro lado, a implantação dos processos reversos demanda investimentos altos, bem como o mapeamento e padronização dos processos de produção, aspectos estes que supostamente poderão contribuir a continuidade do empreendimento quando adotar esse tipo de prática empresarial.Palavras-chave: Gestão Ambiental. Reciclagem. Equilíbrio Ecológico. ABSTRACTThis study aims to make a comparative analysis between three reverse logistics processes glassy residue. Therefore, it was adopted as a method, descriptive research, data collection and research literature. The comparative analysis highlights the processes were used to identify the items: Convergence between the three processes; divergence between the three cases, and partial convergence between processes. Thus, for each item under examination was applied one of these three dimensions to compare the reverse process described in the studies. The analysis model was adapted from Miranda et al. (2003). The results show that the reverse logistics processes described provide economic and environmental advantages for businesses. Moreover, the implementation of the reverse processes demand high investments, as well as mapping and standardization of production processes, all of which supposedly could help the continuity of the enterprise when adopting this type of business practice.
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