Despite measurement difficulties, several studies have recognized the importance of corporate social responsibility (CSR) as a tool to promote sustainability. The aim of this paper is to design a model to measure the implementation of CSR practices in hotels in two well-known tourist regions, namely the Algarve in Portugal and the Costa del Sol in Spain. To do this, a Delphi method was applied: 16 experts from the two regions were asked to quantify the desirability of implementing 32 CSR practices in three areas: environmental, social, and economic. As a result, a three-dimensional model was constructed to provide a quantitative overview of the hotel industry's commitment to and preferences in implementing CSR practices. Despite the high level of consistency between the two groups, statistically significant differences were found in the priority assigned to four CSR practices.
The study here reported is part of a research project on surfing tourism in Aljezur supported by the Aljezur Municipality. 2 Governing locally for sustainability: Public and private organizations' perspective in surf tourism at Aljezur, Costa Vicentina, Portugal This study explores how a rural municipality of low population density and strong tourism intensity for the practice of recreational activities can exert a sustainable collective action in the policies and strategies of planning and development of local tourism. The study focuses on the case study of the municipality of Aljezur, in Portugal, and is applied to a dominant tourismrecreational activity, surfing. Based on a survey of relevant stakeholders, namely private and public organizations, it was possible to obtain indicators of local environmental, economic and social convergence. These allowed elaborating a proposal for a municipal sustainable management charter of the surfing tourism in the region. The conception of this charter and the consequent strategies moves the management of local tourism destinations to higher levels of institutional sustainability.
This study had a threefold purpose. First, it sought to examine the opinion of three important stakeholders-employees, visitors and members of the local community-about the corporate social responsibility (CSR) practices of the theme park, Zoomarine Algarve. Second, this study evaluated the perceptions of the public regarding the impact of the company's activities on regional development and environmental awareness. Last, the study sought to understand if stakeholders' opinions regarding this company's engagement in CSR practices are related to the impacts attributed to Zoomarine Algarve's regular functions. The methodology comprised quantitative research based on a survey administered to convenience samples of the target groups (n = 405). The results reveal that stakeholders have an extremely positive view of the theme park's engagement in CSR practices and feel that it contributes significantly to regional development, as well as to raising the environmental awareness of visitors and local communities. The findings also show that perceptions of CSR engagement are positively related with perceived impacts.
The intensification of tourism in coastal areas can increase planning problems, with potential conflicts amongst beach users affecting their safety perceptions and, ultimately, their tourist experience. Therefore, this constitutes an important concern for local authorities. The present study was conducted on an environmentally sensitive tourism destination located in a protected natural area in the Algarve, Portugal, with a quite significant level of surf tourism activities-the Aljezur municipality. In total, 245 surfers and 282 bathers were surveyed as these beach user groups have been observed to have a potential for intergroup conflict. Data were collected regarding their perceptions of personal safety, conflicts between beach users, and conflict management strategies. The respondents were also surveyed regarding how local authorities can provide strategies of soft law for a more sustainable management of surfing tourism. The findings revealed a consensus about the safety of Aljezur beaches and existence of perceived low conflict levels amongst beach users. The strategies more valued by respondents to promote surfing tourism development in the territory include the preservation of the natural resources and the developed of local regulation. Overall, these findings can be useful to the sustainable management of the surfing tourism in the territory.
Purpose This study aims to understand how legislation and technology can enhance socio-economic development in low-density population territories, focusing specifically on the dynamics of local tourist accommodation over the past decade. Design/methodology/approach A case study was conducted for five municipalities in one of the most significant tourism regions of Portugal – the Algarve – based on a systematic investigation of relevant laws, regulations and electronic platforms. Official statistics were compiled and analyzed for the five territories’ registered local accommodation services, population, overnight stays and additional local services. Findings The results reveal that public entities’ regulations favor micro-entrepreneurship initiatives in local accommodation and that digital tools supported by online platforms have quite visible effects on low-density territories. The findings also reveal that the local tourist accommodation supply has experienced an especially dynamic, sustained growth over the past decade. This expansion has been accompanied by an increased supply of other services, suggesting that accommodation can positively influence the existing and/or future socio-economic development of low-density territories. Research limitations/implications Further studies focusing on other areas with low-density populations are needed to determine more clearly how local accommodation influences socio-economic development. Practical implications Public regulations supported by digital platforms that favor micro-entrepreneurship initiatives in local accommodation can strengthen local development. Originality/value To the best of the authors’ knowledge, this study is the first to analyze how local tourist accommodation can foster socio-economic development in low-density territories.
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