This investigation tested a theoretical model of communication behavior with specificFacebook friends, such that attitudes toward (a) online self-disclosure, and (b) online social connection, predict Facebook communication frequency and, in turn, relational closeness. Participants included both undergraduates and older adults. Results generally supported the model, with the interaction effect between self-disclosure and social connection directly predicting Facebook communication and indirectly predicting relational closeness. For both dependent variables, online social connection was a positive predictor at low and moderate levels of online self-disclosure, but high levels reduced the association to nonsignificance. One implication of these results was that high-warrant information may discourage those with social anxiety from social network site communication.
Scholars have noted that communication helps maintain relational continuity despite physical absence; yet, the specific role of communication in continuing a relationship with the deceased has not been analyzed. In this study, messages directed to the deceased on Facebook memorial group walls were examined to explore how grieving individuals utilize Facebook memorial groups in order to make sense of the death of a loved one and reconnect with the deceased. Using a grounded theory approach, message topics and apparent grief-related functions served by messages were identified and characterized. Initial observation revealed that grieving individuals wrote to the deceased as if the deceased could read the messages, which is a unique type of communication. The communication written to the deceased individuals appeared to serve two functions for those writing the messages: (1) Sensemaking; and (2) Continuing Bonds, or upholding relational continuity, with the deceased.
Virtual teams and other online groups can find it challenging to establish norms that allow them to effectively balance task and relational aspects of their discussions. Yet, in our reliance on organizational and team theories, small group scholars have overlooked the potential for learning from examples offered by online communities. Theories of deliberation in small groups offer scholars a way to assess such discussion-centered self-governance in online groups. The study operationalizes the conceptual definition of deliberative discussion offered by Gastil and Black (2008) to examine the small group discussions that undergird policy-making processes in a well-established online community, Wikipedia. Content analysis shows that these discussions demonstrated a relatively high level of problem analysis and providing of information, but results were mixed in the group's demonstration of respect, consideration, and mutual comprehension. Network visualizations 596 Small Group Research 42(5) reveal structural patterns that can be useful in examining equality, influence, and group member roles. The combination of measures has implications for future research in deliberative discussion and virtual teamwork.
In 2009, Lawrence Kutner, a character on television's House, M.D., unexpectedly committed suicide. A Facebook memorial group was created shortly thereafter in memory of the fictional character. A thematic analysis of fan postings on Kutner's Facebook memorial page revealed evidence of people experiencing parasocial grief as they displayed emotional expressions of grief, reminisced, and advocated for Kutner. Through thematic analysis, we discovered that elements of parasocial relationships, particularly parasocial breakups, were apparent as the members posted evidence of their grief over the loss of a television character. Moreover, this parasocial grief is likely to be disenfranchised, as the death of a television character is typically not recognized by others as a legitimate loss. This study also highlighted the role of social media as an outlet for grief as well as revealed confusion between fiction and reality resulting from social media.
Facebook memorial groups are often formed as a way for people to remember a deceased loved one. Because of the public nature of communication on Facebook, people who did not intimately know the deceased (emotional rubberneckers) can locate memorial groups and watch as people grieve the loss of their friend or family member. Using grounded theory methods, the author identified and examined the function of the rubberneckers' messages posted on 10 Facebook memorial group walls. Emotional rubberneckers identified with the deceased and expressed sadness at their death, indicating a connection with the deceased stranger.
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