The keystroke-level model (KLM) is the simplest model of the goals, operators, methods, and selection rules (GOMS) family. The KLM computes formative quantitative predictions of task execution time. This paper provides a systematic literature review of KLM extensions across various applications and setups. The objective of this review is to address research questions concerning the development and validation of extensions. A total of 54 KLM extensions have been exhaustively reviewed. The results show that the original keystroke and mental act operators were continuously preserved or adapted and that the drawing operator was used the least. Excluding the original operators, almost 45 operators were collated from the primary studies. Only half of the studies validated their model’s efficiency through experiments. The results also identify several research gaps, such as the shortage of KLM extensions for post-GUI/WIMP interfaces. Based on the results obtained in this work, this review finally provides guidelines for researchers and practitioners.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.