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PurposeThis study aims to illustrate how one medium‐sized academic library was able to use a web‐based digitization and repository project to increase and promote communication and relationships between the library and the university community. This case study traces the history and development of the Cornerstone Project – the Network of Alabama Academic Library's (NAAL) state‐wide digital repository project.Design/methodology/approachThe paper describes the steps taken by a medium‐sized academic library to participate in a state‐wide institutional repository project to improve on liaison activities, and form new relationships with departments across the campus.FindingsUsing the digital repository project to help bridge gaps between departments that had limited or no involvement with the library and its services, one medium‐sized academic library found that its involvement in the repository project resulted in a new and improved interdepartmental relationship.Originality/valueThe results have encouraged the library to open the door for new and different relationships to be formed with other departments. The implications and value for other libraries to become involved in such repositories are also discussed.

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Management of electronic resources is a time-consuming and, at times, a difficult process. Although the management of electronic resources is often seen as a strictly technical services endeavor, it should be considered a multifaceted process requiring all areas of the library. This chapter will provide a detailed account of how one library handles the electronic resources management workflow in a collaborative effort. It will be especially helpful for libraries working with a limited staff and resources and libraries trying to foster a more collaborative relationship between technical services and public services. The objective and mission of the chapter is to present successful library electronic resources workflow concepts in a straightforward and realistic approach. It aims to provide useful information on current workflow applications, procedures, and ideas from practicing library professionals at Jacksonville State University (JSU) that will contribute to the literature and area of electronic resources management. This chapter will provide considerations for workflow enhancements and detail the advantages of centralized workflows and collaboration between units.

Outreach programs beyond the immediate university community John-Bauer Graham Article information:To cite this document: John-Bauer Graham, (2005),"Outreach programs beyond the immediate university community", Library Management, Vol. 26 Iss 3 pp. 113 -122 Permanent link to this document: http://dx.If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -Librarians at Jacksonville State University's (JSU) Houston Cole Library believe that an understanding and working relationship with the public outside the immediate university community is vital to the survival and continued success of the University and its library. This paper seeks to determine this. Design/methodology/approach -A survey was distributed to 26 public libraries in the counties surrounding JSU to see how the University Library could better serve the community. Findings -The responses indicated that those living beyond the immediate community did in fact want the University Library to take a more active roll in the continuing education needs of the local public library's patrons and staff, in addition to their communities as a whole. Originality/value -Provides evidence of the importance of relationship management for the library community.