REFERENCES 1. REESE, P. M WEBB, J. T. and FOULKS, J. D. A comparison of oral and booklet forms of the 2. URMER, A. H., BLACK, H. 0. and WENDLAND, L. V. A comparison of taped and booklet forms 3. WOLF, s., FREINEK, W. R. and SnAFmR, J. d' comparability of complete oral and booklet MMPI for psycGatric inpatients.

No abstract

Over the past decade, workplace violence has continued to gain momentum, with incidents escalating in both frequency and intensity (Johnson 8z Indvik, 1994). Workplace violence has become an important issue for corporate America in the 1990s. Bosses, coworkers, spouses, and supervisors are being murdered on the job at an ever-increasing rate. Corporate layoffs, downsizing, availability of firearms, and media attention are just some of the factors that seem to be fueling this trend.Criminologists now identify workplace homicide as the fastest growing category of murder in America (OBoyle, 1992). Targets of this violence are company employees, from management to front-line staff members (Johnson & Indvik, 1994). Perpetrators come from within and outside the organization and include disgruntled former workers, frustrated employees, angry customers, and estranged or jealous spouses who bring their rage to the worksite.During the 1980s, the National Institute for Occupational Safety and Health found that an average of 15 people were murdered on the job each week, totaling approximately 800 deaths a year (Barker, 1994). A far greater number of workers are being physically attacked, threatened, or harassed each year (see Appendix A, this volume).This phenomenon comes with a hefty price tag. The National Safe Workplace Institute estimates the average cost to employers for a single episode of workplace violence is $250,000, which encompasses lost work time, posttrauma interventions, and legal expenses (Anfuso, 1994). Additionally, an increasing number of negligence suits have been filed against companies who failed to take appropriate and reasonable action t o prevent violent acts from occurring. In the case of wrongful deaths, monetary awards assigned by juries to victims' families average $2.2 million (Weisberg, 1994). Currently, workplace liability is the most rapidly expanding area of civil litigation. The courts have made it virtually impossible for companies to ignore their responsibility to keep workers safe.

Eleven women volunteers from the Arvada, Colorado, community were provided intensive training in communication and other variables related to effective functioning in a community mental health center. Volunteers were then provided various placements within the center. Results indicated that the volunteers' communication effectiveness levels increased significantly from pretest to posttest and as compared to a control group of students going through a mental health program. Volunteers also received favorable evaluation rating from their practicum supervisors. The paper will discuss the procedures, benefits, and considerations involved in developing and utilizing volunteers.

Attitudes toward enforced school busing were studied among Blacks, Caucasians, and Chicanos in Denver, Colorado, in relation to six factors. Significant associations were found between type of attitude expressed and race, children enrolled in school, membership in PTA, expectation toward the quality of education to be obtained by busing, and home ownership. The number of contacts with the schools by the adult respondents was not related to attitudes toward busing. Supporters of busing emphasized the provision of equal educational opportunities for all children and improved communication among ethnic groups while those opposed to busing emphasized the disruption of the neighborhood school concept as the bases for their attitudes. Issues related to the implementation of the plan were considered.