This paper presents an explorative study investigating the applicability of speech-only interaction in the everyday life of elderly people. For the purpose of this study we connected an iPhone 4s including the Siri application with a Bluetooth enabled headset. By pressing the Siri activation button on the iPhone the participants were able to directly access the iPhone services via voice without using a graphical user-interface (GUI). The aim of this study was to investigate the usability, user experience and acceptance of speech-only interaction by elderly users. The results indicate a high potential of speech-only interaction for elderly users not only in indoor but also in outdoor environments. The participants showed an overall positive attitude and high acceptance of speech interaction. They particularly appreciated the simplicity of this form of interaction and indicated to use speech-only interaction in their everyday life.
vAssist (Voice Controlled Assistive Care and Communication Services for the Home) is a European project for which several research institutes and companies have been working on the development of adapted spoken interfaces to support home care and communication services. This paper describes the spoken dialog system that has been built. Its natural language understanding module includes a novel reference resolver and it introduces a new hierarchical paradigm to model dialog tasks. The user-centered approach applied to the whole development process led to the setup of several experiment sessions with real users. Multilingual experiments carried out in Austria, France and Spain are described along with the analyses and results in terms of both system performance and user experience. An additional experimental comparison of the RavenClaw and Disco-LFF dialog managers built into the vAssist spoken dialog system highlighted similar performance and user acceptance.
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