Do We Care About Diversity in Human Computer Interaction

Himmelsbach, Julia; Schwarz, Stephanie; Gerdenitsch, Cornelia; Wais-Zechmann, Beatrix; Bobeth, Jan; Tscheligi, Manfred

doi:10.1145/3290605.3300720

Cited by 58 publications

(15 citation statements)

References 77 publications

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“…Quantitative and qualitative content analysis appears in various flavours in HCI literature, though largely without providing external references to a specific method or approach. For example, 3 Black, Indigenous and People of Colour Himmelsbach et al, conducted a quantitative content analysis to understand if and how the HCI literature articulates care regarding diversity issues [45]; Keyes reviewed works in the area of automated gender recognition through (quantitative) content analysis, but similarly does not provide a concrete methodological reference [60]; and Andalibi et al analysed Instagram content tagged with #Depression to understand social support in this space better [4]. However, none of these works contain methodological references alluding to the epistemological commitments involved beyond other works employing similar approaches.…”

Section: Methodsmentioning

confidence: 99%

The Bodies of TEI – Investigating Norms and Assumptions in the Design of Embodied Interaction

Spiel

2021

Proceedings of the Fifteenth International Conference on Tangible, Embedded, and Embodied Interaction

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In the few decades since the first mainframe computers, computing technologies have grown smaller, and more pervasive, moving onto and even inside human bodies. Even as those bodies have received increased attention by scholars, designers, and technologists, the bodily expectations and understandings articulated by these technological artefacts have not been a focus of inquiry in the field. I conducted a feminist content analysis on select papers in the proceeding of the ACM International Conference on Tangible, Embedded and Embodied Interaction (TEI) since its inception in 2007. My analysis illustrates how artefacts are implicitly oriented on unmarked bodily norms, while technologies designed for nonnormative bodies treat those as deviant and in need of correction. Subsequently, I derive a range of provocations focused on material bodies in embodied interaction which offer a point of reflection and identify potentials for future work in the field. CCS CONCEPTS• Human-centered computing → HCI theory, concepts and models; Interaction design theory, concepts and paradigms; • Social and professional topics → User characteristics.

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Section: Methodsmentioning

confidence: 99%

The Bodies of TEI – Investigating Norms and Assumptions in the Design of Embodied Interaction

Spiel

2021

Proceedings of the Fifteenth International Conference on Tangible, Embedded, and Embodied Interaction

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“…Researchers have been found understate their subjects' identities to simplify the communication of findings and to strengthen the notion that their finding may be generalizable [21]. For example, Himmelsbach et al [37] [78] identified 140 (out of 13,999) CHI publications (papers, notes, alt.chi) between 1982 and 2016 that contain at least some level of study participants' identity description. The selection was based on 50 keywords assigned to the categories of "gender, race and class".…”

Section: Diversity Information In Papersmentioning

confidence: 99%

How WEIRD is CHI?

Linxen¹,

Sturm²,

Brühlmann³

et al. 2021

Preprint

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Computer technology is often designed in technology hubs in Western countries, invariably making it “WEIRD”, because it is based on the intuition, knowledge, and values of people who are Western, Educated, Industrialized, Rich, and Democratic. Developing technology that is universally useful and engaging requires knowledge about members of WEIRD and non-WEIRD societies alike. In other words, it requires us, the CHI community, to generate this knowledge by studying representative participant samples. To find out to what extent CHI participant samples are from Western societies, we analyzed papers published in the CHI proceedings between 2016-2020. Our findings show that 73% of CHI study findings are based on Western participant samples, representing less than 12% of the world’s population. Furthermore, we show that most participant samples at CHI tend to come from industrialized, rich, and democratic countries with generally highly educated populations. Encouragingly, recent years have seen a slight increase in non-Western samples and those that include several countries. We discuss suggestions for further broadening the international representation of CHI participant samples.

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“…In their quantitative analysis of diversity in the ACM CHI Conference on Human Factors in Computing Systems (how often was diversity mentioned in papers published in the conference), Himmelsbach et al (2019) show that diversity has become increasingly relevant in HCI. Prominent diversity concepts include demographic criteria of users such as gender, age, sex, and education.…”

Section: Diversity Concepts In the Field Of Hcimentioning

confidence: 99%

“…On the other hand, computer scientists and designers increasingly leverage diversity as a concept in the design of their products. Areas in CS that increasingly engage with diversity include personalized recommendations (Ricci, Rokach, and Shapira 2015), diversity-sensitive human-computer interaction (HCI; Himmelsbach et al 2019), and design approaches for social justice (Costanza-Chock 2020). Furthermore, works on structural discrimination through algorithmic mediation (Benjamin 2019) and data bias (D'Ignazio and Klein 2020) deal with the risks of a lack of representation and flawed interpretations of diversity.…”

Section: Introductionmentioning

confidence: 99%

Diversity Concepts in Computer Science and Technology Development: A Critique

Schelenz¹

2022

Science, Technology, & Human Values

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Diversity has become increasingly relevant in computer science and technology development, both in terms of inclusive design teams and as a concept used to design “diversity-aware” technologies. The latter part has received less attention and notions of diversity leveraged to design technologies remain understudied. This paper critically examines diversity concepts employed by computer scientists and designers by reviewing 120 articles in two subfields of computer science: personalized recommendations and human–computer interaction. Drawing on Black feminism and critical race theory-inspired literature, I offer a critique of demographic and cultural user representations and underscore the shortcomings of diversity as a strategy to increase user satisfaction and fairness. Particularly concerning is the unreflected use of binary, static, and individual-level diversity concepts in the design of technologies. Such concepts render structural inequalities between and within groups of users invisible and thereby risk reinforcing existing injustices. The paper closes with considerations on whether and how diversity concepts can be leveraged by designers in a social justice–oriented manner.

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Do We Care About Diversity in Human Computer Interaction

Cited by 58 publications

References 77 publications

The Bodies of TEI – Investigating Norms and Assumptions in the Design of Embodied Interaction

The Bodies of TEI – Investigating Norms and Assumptions in the Design of Embodied Interaction

How WEIRD is CHI?

Diversity Concepts in Computer Science and Technology Development: A Critique

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