The coming decades are expected to be extremely challenging for organizations. On the one hand, there are the United Nations Sustainable Development goals to end poverty, protect the planet and improve the lives and prospects of everyone. On the other hand, organizations are expected to have to deal with an increasing number of megatrends and disruptors, many of which are already having an impact. To help organizations in their priority setting and decision-making so they can contribute to the development goals (specifically Goal 8: decent work and economic growth), a descriptive literature review was undertaken to identify which megatrends and disruptors will impact the future of organizations and in what ways they are expected do this. From the literature, thirteen megatrends and one disruptor emerged, and for each of these their postulated impact and consequences for organizations as described in the literature were gathered. The study reveals that there is ample attention given to megatrends in the academic literature but that not much can be found about dealing with disruptors. As a consequence, academic literature currently falls short in suggesting ways in which organizations can deal with disruptors. Managerial literature offers more suggestions in this respect.
The future of work is one of the most crucial platforms currently for business leaders as organizations have to prepare themselves to adequately deal with megatrends and disruptors in their technical and physical environments. At the same time, megatrends and disruptors can present both business opportunities and threats. The research question this study dealt with was: How should high-performance organizations (HPOs) address megatrends and disruptors in such a way that they can secure sustainable performance? Thirteen megatrends and one disruptor were matched with the characteristics of HPOs, making use of the HPO Framework, which distinguishes five characteristics (management quality, openness and action orientation, long-term orientation, continuous improvement and renewal, employee quality), for mapping the predicted impact the megatrends and disruptor will have on HPOs. From this mapping exercise, clear opportunities and threats emerged for which solutions, i.e., courses of action to deal with the threats or take advantage of the opportunities, were identified from the literature. These courses of action will help leaders of HPOs in priority-setting and decision-making when making strategic plans and choosing solutions for their own organizations. Unfortunately, this study revealed that academic literature currently falls short at suggesting courses of action that organizations can use to deal with many of the megatrends and disruptors. This result creates an urgent call for in-depth academic research into ways that organizations, and specifically HPOs, should deal with the future of work changes as these courses of action have to be incorporated in future strategies such that they stay relevant for the daily practice of organizations.
The COVID-19 caught many organisations off guard. The same is true for the academic ‘future of work’ literature, which hardly pays any attention to a disruptor like a pandemic. In the past months a catching up in the academic and especially the professional literature regarding COVID-19 could be noticed. However, this literature does not describe the actual actions organisations take to deal with the implications of COVID-19. In this article, based on a literature review a classification scheme of possible actions is drafted. Subsequently, 19 European organisations were interviewed and the actions they are undertaking are put in this classification scheme. In addition, the positive outcomes of these actions are collected as are the lessons learned by the organisations in these past months. The research results help further academic research in mapping the implications of and actions to combat disruptors like pandemics. They also help organisations prepare themselves better for the inevitable next crisis.
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