Abstract-Technological advances in information and communication technologies have led to the emergence of e-learning systems that can be used effectively as a teaching and learning approach. For emerging markets, elearning is of special relevance, as it can provide access to education at a relatively low cost compared with traditional settings as there is no associated travel or housing costs. Additionally, internet access in emerging markets has increased steadily in the recent years.This paper discusses the importance of e-learning as a teaching and learning approach and its relevance in emerging markets. The paper presents some findings from four sections of a Faculty Certificate of Online Training (FCOT) program conducted by GlobalNxt University. The learners consist of faculty from India (n=20), South Africa (n=19) and Malaysia (n=9), which are representative of countries in the emerging markets. The paper examines the implications of the findings, and concludes with possible directions for the future of e-learning as a teaching and learning approach in emerging markets.
Student feedback on online education has become of major importance for many higher education institutions. While researchers already identified students' success factors and analyzed student satisfaction in online study programs and courses, the role of expectations in students' online educational experience has been very often neglected in previous research. Our study adds here as it captures students' expectations at the beginning of an online study program, highlighting the differences to traditional oncampus students. Our results reveal that expectations of on-line students differ from the expectations of on-campus students and must therefore not be confused. Furthermore, the assessment of student expectations is not only a way to consider and satisfy student needs in order to improve online programs or courses, but also a means to track the institutions own performance.
Abstract-The purpose of this study is to examine the effectiveness of corporate e-learning in the context of talent management on a global scale. It begins with a discussion of the importance of talent management, the challenges in global talent management, and the role of corporate e-learning in global talent management. Data collected via an online survey from 74 students (global leaders from a multinational IT provider with more than 90,000 employees across 50 countries) enrolled in a customized corporate e-learning program is presented and discussed. The findings suggest that corporate e-learning can be used to develop talent attributes and skills such as problem solving, analytical, communication, research, and time management skills. Specifically, analytical, communication, and time management skills are important predictors of overall corporate e-learning experience, while analytical and research skills are important predictors of job performance. As part of global talent management, companies can enroll their A-players, high performers or high potentials into relevant corporate e-learning programs that can be used to effectively address the training challenges of a scattered workforce and improve coordination among internal and outside collaborators and partners in complex business processes and projects. The sample for this study was limited to a multinational IT services provider. Future research should extend the scope of data collection to include talents from a variety of organizations, as well as a variety of geographies and industries to further investigate the generalizability of these findings.
This case study introduces a corporate e-learning initiative in an India-based multinational company in the IT sector. The company provides consulting, enterprise, and telecom solutions across various industries such as banking and finance, energy and utilities, healthcare and life sciences, manufacturing, public sector and government, retail, media and entertainment, travel, transportation and logistics, and telecommunications and information technology. It employs more than 95,000 employees across 51 countries and has an established talent management and development program in place. In the recent years, the company has effectively incorporated e-learning in the training and development of a selected pool of talent that is being groomed to take up various leadership positions within the corporation.
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