Using assessment criteria from the A.T. Kearney global services location index, the authors explore Cambodia's competitiveness in the global IT outsourcing market (ITO), identifying how the country could become more competitive. The findings are discussed from the perspective of the Heeks and Nicholson software export success model, assessing Cambodia from a national competitiveness perspective. With ITO's export revenue and skills development potential, it is important to understand why Cambodia is not considered a significant ITO destination and what the country can do to increase its competitiveness in this area. This paper is useful for practitioners considering Cambodia as an ITO destination, for the Cambodian government as a guide to policy measures for increasing its competitiveness as well as for IT researchers, who could complement the study with primary data and development the conceptual approaches applied in this article, whether in Cambodia or other developing countries.
The purpose of this paper is to bridge the knowledge gap on how new technology, like online platforms can help people with disabilities (PWD's) improve their capabilities.The paper presents an interpretive qualitative case study of individuals who were all trained to be online freelancers using digital "gig" work platforms (eg. Upwork) by "Virtualahan", a social enterprise based in the Philippines. Data is analyzed through the lens of Bjørn Gigler's Alternative Evaluation Framework (AEF). Interview and ethnographic data provide the evidence to analyze the achieved functionings for PWD and the barriers and facilitators of the functionings.The findings indicate that online technology facilitated employment has wider implications than an improved financial situation. Employment through online technology increased the informants self-confidence and how they are perceived by their families.This paper contributes to the literature on PWD's, capabilities and online gig work, and how such work can help to builda community for PWD's. Practical contributions of the findings for policymakers, consultants etc. are guidelines for helping PWD's to find online employment, which can contribute to their capabilities.
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