PurposeThe consumption of organic food grows worldwide, increasing the need of studies seeking to understand factors influencing its consumption. To extend the understanding of organic food market, the present research seeks to explore the effect of perceived value on consumer trust and purchase intention in Brazil.Design/methodology/approachA survey with 274 Brazilian consumers of organic food was carried out. Perceived value was measured through four dimensions: functional, economic, social and emotional. The convergent and discriminant validities of latent variables were confirmed. The relationships among them were tested using structural equation modeling.FindingsThe results indicate that functional and emotional values positively affect consumer trust and that only emotional value motivates purchase intention. The trust had no direct influence on purchase intention. Thus, the perceived value is an important aspect in the prediction of trust and purchase intention among Brazilian consumers.Originality/valueThe identified results enlarge the understanding of Brazilian organic food market and consumer behavior and point out some opportunities for future research involving the subject.
RESUMOO presente estudo aborda os temas do consumo consciente e das certificações sustentáveis, e o impacto que estes eles podem ter para as organizações, principalmente no que se refere à produção de bens de consumo e à comercialização dos mesmos. Parte-se de uma revisão da literatura com foco no movimento do consumo consciente e na evolução do tema das certificações sustentáveis, finalizando com uma avaliação do Brasil neste contexto, onde se constatou que poucos estudos acadêmicos sobre o assunto foram realizados de uma maneira geral. Em seguida, relata-se os resultados de uma pesquisa qualitativa exploratória, realizada por meio de entrevistas em profundidade. A análise dos resultados da pesquisa aponta um baixo nível de conhecimento e utilização dos selos de certificação. Faltam ao consumidor informações mais simples e objetivas, que facilitem a escolha de produtos mais sustentáveis. Nota-se que as pessoas ainda não perceberam a influência que têm com o seu poder de escolha, mostrando que o consumo pode ser um espaço de disputa política, tanto pelos problemas a ele associados, quanto pela compreensão do consumidor com relação à sua força de mercado. Palavras-chave: Certificações sustentáveis. Selo verde. Sustentabilidade. ABSTRACT This paper addresses the topic of sustainable consumption and ecolabelling, and the impact that these issues have for organizations, especially as regards the production of consumer goods and its marketing/sales. It starts with a literature review focusing on the movement of conscious consumption and the development of the theme of sustainable certifications, ending with an assessment of Brazil in this context
Purpose-The purpose of this paper is to analyze customers' perceptions about brand personality in different cultural environments, checking if the archetypal framework of Mark and Pearson (2001) applies to different brands across countries. Design/methodology/approach-The authors measured consumers' perceptions in different cultural contexts through a survey, and received 537 valid questionnaires from Portugal, Brazil, Colombia and Peru, countries that have some similar indicators of cultural proximity. The authors wanted to verify if the words and sentences that respondents related to each brand were coherent with the archetype/brand, and the homogeneity of the results in different cultural contexts. Findings-Empirical evidence shows that there is proximity between the literature review and the associationswords and sentencesthat consumers from different countries make with those brands. This consistency of results is significantly higher for word associations. Originality/value-Regardless of the results, the perceptions of consumers expressed through the selected words were often diverse and heterogeneous among countries. This could possibly indicate insufficient efforts from global brands toward a coherent brand personality/global-archetypal approach. Therefore, managing brand personality deserves more attention and marketers must understand consumer behavior patterns in different markets.
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