In recent years, the number of traffic accidents caused by elderly drivers has increased in Japan. However, a car is an important mode of transportation for the elderly. Therefore, to ensure safe driving, a system that can assist elderly drivers is required. In this study, we propose a driver-agent system that provides support to elderly drivers during and after driving and encourages them to improve their driving. This paper describes the prototype system based on the analysis of the teaching records of a human instructor, and the subjective evaluation of driving support to elderly and non-elderly driver from three different agent forms, a voice, visual, and robot. The result revealed that the robot form is more noticeable, familiar, and acceptable to the elderly and non-elderly than other forms.
In this study, we discuss the psychological acceptability of an utterance strategy used by the Driving Support Agent (DSA). Previous literature regarding DSA suggests that the adoption of a small robot as a form will increase acceptability. However, the agent’s utterance has been reported as a problem faced by the user. Therefore, in this study, we designed the agent’s utterance using politeness strategy as described by Brown and Levinson’s famous sociolinguistics and pragmatics theory and analyzed its acceptability through a participant-based experiment. In this experiment, we used positive and negative politeness strategies (PPS and NPS, respectively). In general, PPS is utilized to reflect the desire to be liked/recognized by others, whereas NPS is utilized to reflect the need for not wanting to be disturbed by others. Based on our results, PPS was rated high compared to NPS (n = 197). Therefore, many participants highly evaluated PPS. However, there was a group of participants who appreciated NPS. There were also participants who evaluated the two strategies equally. The number of participants in these three groups was observed at 4:1:1. This result contributes as an index on the utterance design of the DSA.
Japan has become a more aged society and there are more drivers, 65 years of age and above. Cars represent an important mode of transportation for the elderly; however, in recent years, the number of traffic accidents caused by elderly drivers has been on the rise, and this has become a social issue. Thus, for the elderly drivers to encourage them to improve their driving, we study a driver agent system which consists of smartphone, communication robot and cloud service and provides the driving support by attention awakening and the feedback support based on driving behavior evaluation. In this paper, we presented a summary of the proposed agent and reported on a set of preliminary experiments using our agent in an actual car environment. From the analysis of subjective evaluations and fixation points during driving, the results revealed the possibility that the drivers accept the agent and supports from the agent during driving and that the agent in an actual car environment did not distract the driver.
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