In cloud service delivery, the cloud user is concerned about “what” function and performance the cloud service could provide, while the cloud provider is concerned about “how” to design proper underlying cloud resources to meet the cloud user’s requirements. We take the cloud user’s requirement as intent and aim to translate the intent autonomously into cloud resource decisions. In recent years, intent-driven management has been a widely spread management concept which aims to close the gap between the operator’s high-level requirements and the underlying infrastructure configuration complexity. Intent-driven management has drawn attention from telecommunication industries, standards organizations, the open source software community and academic research. There are various application of intent-driven management which are being studied and implemented, including intent-driven Software Defined Network (SDN), intent-driven wireless network configuration, etc. However, application of intent-driven management into the cloud domain, especially the translation of cloud performance-related intent into the amount of cloud resource, has not been addressed by existing studies. In this work, we have proposed an Intent-based Cloud Service Management (ICSM) framework, and focused on realizing the RDF (Resource Design Function) to translate cloud performance-related intent into concrete cloud computation resource amount settings that are able  to meet the intended performance requirement. Furthermore, we have also proposed an intent breach prevention mechanism, P-mode, which is essential for commercial cloud service delivery. We have validated the proposals in a sensor-cloud system, designed to meet the user’s intent to process a large quantity of images collected by the sensors in a restricted time interval. The validation results show that the framework achieved 88.93 ~ 90.63% precision for performance inference, and exceeds the conventional resource approach in the aspects of human cost, time cost and design results. Furthermore, the intent breach prevention mechanism P-mode significantly reduced the breach risk, at the same time keeping a high level of precision.

Desktop as a Service (Daas) has become widely used by enterprises. In 2020, the use of DaaS has increased dramatically due to the demand to work remotely from home during the Covid-19 pandemic. The DaaS market is expected to continue growing rapidly [1]. The quality of experience (QoE) of a DaaS service has been one of the main factors to enhance DaaS user satisfaction. To ensure user QoE, the amount of cloud computation resources for a DaaS service has to be appropriately designed. We propose an Intent-driven DaaS Management (IDM) framework to autonomously determine the cloud-resource-amount configurations for a given DaaS QoE requirement. IDM enables autonomous resource design by abstracting the knowledge about the dependency between DaaS workload, resource configuration and performance from previous DaaS performance log data. To ensure IDM framework's applicability to actual DaaS services, we analyzed five main challenges in applying IDM framework to actual DaaS services, i.e., identifying the resource-design objective, quantifying DaaS QoE, addressing low log data availability, designing performance-inference models, and addressing low resource variations in the log data. We addressed these challenges through detailed designing of IDM modules. The effectiveness of IDM framework was assessed from the aspects of DaaS performance-inference precision, DaaS resource design, and time and human-resource cost reduction.

In large-scale and diverse networks of telecommunications carriers, it is difficult to quickly understand the effects on communication services due to damaged communications buildings and cables. NTT Access Network Service Systems Laboratories is researching and developing network resource management technology that enables unified management of various networks. In this article, we introduce technology for understanding service impact during a large-scale disaster using this network resource management technology.