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Hierarchical plateaus occur when employees lack upward mobility, and job content plateaus occur when employees lack challenge or responsibilities in their roles. Results of this study extend research on the outcomes of plateaus by considering stress and organizational citizenship behaviors (OCBs). Plateaus were positively related to stress and negatively related to OCBs. We also examined differences in coping strategies by incorporating responses from non-plateaued as well as three groups of plateaued employees. Non-plateaued employees reported higher usage of non-work coping strategies compared to double plateaued employees, and those reporting no hierarchical plateau reported greater use of non-work coping strategies than hierarchically plateaued employees. These results provide some initial insights on how non-plateaued employees might be successfully avoiding plateaus in their careers. Lastly, job involvement and non-work coping strategies were negatively related to stress. Implications of these results for research and practice are also discussed.

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is a teacher educator affiliated with the College of Education and Human Development at the University of North Dakota, USA. His research is grounded on the constructivist pedagogy and the actual integration of educational technology tools and applications into teaching and learning to enhance active and meaningful student learning. Dr. Keengwe serves on the editorial review board of numerous national/international refereed journals and has authored or co-authored more than 70 peerreviewed publications in scholarly book chapters and refereed journal articles. He is the co-editor of eight scholarly reference volumes: