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This study is intended to calculate the fastest completion period of an apartment project in Medan by Waskita Karya. Since, Waskita Karya is a-projectbase state owned company, it is important to maintain its quality of every running projects. Apartment Project in Medan was potentially delayed and it would lead to a penalty from its project cost around Rp. 614.627.071.968. Project duration was 42 months. Several datas were gathered such as S-Curve, number of workers, and cost structures, also interviews. From Crashing Method calculation, this study shows that this project can be reduced optimally to 39 months but it would rise the total project cost to Rp. 618.665.777.827 which equal to price addition of Rp. 4.038.705.859

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In the recent decade, governments have utilized business incubators to generate new ventures, facilitate new products and services development, and support the regional economic development. The current trend of business incubator proliferation brings out the needs to comprehend the effective way of incubating new ventures. However, previous research has overlooked on understanding how the best way to manage the incubator at certain levels. Thus, this research aims to address the hiatus by identifying best-practices of business incubation among incubators from several countries in Europe and Asia. A comparative approach of content analysis and a single case study is applied to unpack incubation practices patterns. Incubation best-practices included initiating awareness of new entrepreneurial opportunities, enhancing product development and providing resource, venturing competence evolvement, creating collaborative partnership, settling norms and role models, and building company reputation and product legitimacy. Furthermore, this research also found level differences of incubation practices regarding their comprehensiveness.

This study aims to investigate the correlation of service quality to customer satisfaction, loyalty, and deployment of communication using Word of Mouth (WOM). The research was conducted at Character-based School in Jakarta, involving 84 parents as respondents. A purposive sampling method was applied. The data were collected through a survey questionnaire. The measurement was using a four-scale Likert. The analysis was supported by SEM (Structural Equation Modeling) which the tool was SmartPLS version 3.0. As results show that there were three significant relationships which between customer loyalty and Word of Mouth (0.691), service quality and customer satisfaction (0.298), also service quality and customer loyalty (0.340). It depicted that loyal customer was more significant than satisfying one. The conclusion of this study pointed out that loyalty played role in improving and maintaining a robust marketing strategy for Character-Based School. The more customer loyalty created the stronger word of mouth throughout customer.