Many rural and remote Canadians continue to experience a digital divide. Internet Service Providers (ISPs) operating in these communities play a crucial role in connecting Canadians, yet they are understudied. This study aims to address this gap in the literature by focusing on policy, regulatory, and competitive challenges and issues facing small ISPs. Small ISPs face competitive pressures, but more importantly deal with regulatory challenges induced by the lack of a coherent national approach to rural broadband. Ten Canadian ISPs were interviewed as part of this study. The paper recommends the Government of Canada develop a national broadband strategy informed in part through consultation with small ISPs.

This paper examines the role of proprietary software in the production of open educational resources (OER). Using a single case study, the paper explores the implications of removing proprietary software from an OER project, with the aim of examining how complicated such a process is and whether removing such software meaningfully advances a critical approach to OER. The analysis reveals that software from the Big Five technology companies (Apple, Alphabet/Google, Amazon, Facebook and Microsoft) are deeply embedded in OER production and distribution, and that complete elimination of software or services from these companies is not feasible. The paper concludes by positing that simply rejecting Big Five technology introduces too many challenges to be justified on a pragmatic basis; however, it encourages OER creators to remain critical in their use of technology and continue to try to advance a critical approach to OER.

Background Despite rich literature on rural and remote broadband and community networking initiatives in Canada, limited research is available on the sequencing, mechanisms, and processes of community engagement for this purpose.Analysis  The authors use a case study of the Digital Futures initiative in Alberta, Canada—a biannual symposium that engages a range of public, private, and community stakeholders to discuss rural broadband—to illustrate the iterative formation and application of such mechanisms.Conclusion and implications  The authors demonstrate how an engaged approach to communications research situated in the unique context of the involved community of practice—in this case, stakeholders involved in addressing broadband deployment and sustainability in Alberta—can help generate a cycle of research and praxis that reflects the normative goals of the scholarship of engagement.Contexte  On possède une littérature riche sur les initiatives canadiennes de réseautage communautaire et à large bande dans les régions rurales et reculées. En revanche, la recherche sur le séquencement, les mécanismes et les processus d’engagement communautaire demeure limitée.Analyse  Digital Futures en Alberta est un symposium biannuel rassemblant un éventail de parties prenantes des secteurs publics, privés et communautaires pour discuter de la transmission rurale à large bande. Les auteurs ont recours à une étude de cas sur ce symposium afin d’illustrer la formation et l’application itératives de tels engagements communautaires.Conclusion et implications  Les auteurs démontrent comment une approche engagée envers une recherche en communication se situant dans le contexte unique d’une communauté de praticiens—dans ce cas, des parties prenantes impliquées dans le déploiement et le maintien de transmissions à large bande en Alberta—peut aider à réaliser un cycle de recherche et de pratique reflétant les objectifs normatifs d’un savoir engagé.

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