The city is the place where various social class, ethnic and religious groups meet. The complex activities in the city demands the availability a comprehensive facility and infrastructure. This leads to the need of a built environment design to improve the life quality of its human beings. The study of relationbetween the human behavior and the built environment in Environment Behavior Studiesdiscusses about environment setting components, user groups and behavioral phenomena. The environment character influences the user behavior. Living in apartments has become a new life style of citizens in Surabaya. The various environment characters underlies the problem of how the correlation pattern is between place setting, user and behavior.The apartment setting place that is immersed within a residential housing area influences the characteristic behavior of its usersespecially the interaction in the utilizing of the supporting facilities in the apartment and environment. The behavior of residents in the apartment's supporting facilities has a major impact on shaping the behavioral character and sustainable livingin the apartment.The sustainable living for the apartment residents isby achieving the social needs of interaction with their environment. This has become one of the indicators for the fulfillment of city service standards in providing urban housing infrastructure that is 'smart', livable, safe and comfortable, as an effort of sustainable living formal housing in Surabaya.