Abstract:It is very important to achieve client satisfaction in the health care sector, which is why the issue of motivation of health care professionals is always an interesting topic to explore. Having in mind the current situation in the private health care sector in Serbia, we have decided to examine the differences in satisfaction of motivational needs in health care professionals, with an emphasis on differences between health care professionals working in public and private health care centres. We have used Maslow and Herzberg's motivation theories when designing the appropriate questionnaire. The results obtained have revealed differences between subsamples. Health care professionals working in the private sector are more satisfied with their salaries, working conditions, job certainty and opportunities for professional development.

In order to successfully meet the requirements of the knowledge-based economy, organizations turn more and more to the knowledge they possess, its application at the right time and in the right way, and all that with the aim to improve their business processes, achieve efficiency and quality in business and customer satisfaction. The topic of this research are organizations that strive for change and that rely on their knowledge and skills in order to become competitive, fast, and innovative, to create efficient knowledge to maximize their success, respond to the challenges of the knowledge-based economy and transform into a knowledge-based organization.

There is an opinion that natural youth mentoring has a favourable impact on psychosocial development and that it is correlated with better success later on life. This research purports to reveal which personality features of mentors and protégés figure as necessary conditions for development of youth mentoring process, which leads towards positive developmental outcomes. The questionnaire created specifically for the purposes of this study was administered to the convenient sample of primary and secondary school students (77) and university students from Belgrade (109). Respondents assessed the features of a significant person from their life through 17 sentences, the changes occurring due to experience with a significant person through 18 sentences, and one’s own features through 16 sentences. Factor analysis extracted two features of significant persons (labelled M-basic support and M-expert), two kinds of outcomes of experience with significant persons (P-self-improvement and P-self-distance) and two types of features in respondents (Openness towards learning and Relying on others). Analyses indicate that establishment of a relationship of truth and exchange, providing the feeling of basic support to protégés, is a conditio sine qua non in mentoring, while competence and professionalism of the mentor figure as differentia specifica in mentoring. In order for such a relationship to be established, it is necessary for mentors to have personality features that are a precondition for establishing the basic support for protégés, and for protégés to be open towards learning and ready to find a support in mentors. [Projekat Ministarstva nauke Republike Srbije, br. 47017: Bezbednost i zaštita organizovanja i funkcionisanja vaspitno-obrazovnog sistema u Republici Srbiji (osnovna načela, principi, protokoli, procedure i sredstva) i br. 47028: Unapređenje konkurentnosti Srbije u procesu pristupanja Evropskoj uniji

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Ključne reči: spontana socijalizacija, planirana socijalizacija, indikatori socijalizovanosti novozaposlenih, taktike socijalizacije, integracija u kolektiv.